Remote Insurance Claims Specialist: Investigate & Settle

Placements24; Klerksdorp; Hybrid; ZAR 320,000 - 420,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Dental insurance

Vision insurance

Continued education

Professional certifications

Nationwide team

Job summary

Placements24 is seeking a proactive Remote Insurance Claims Handler to manage claims from initiation to closure from home. You will investigate, assess validity, negotiate settlements, and maintain detailed records while communicating with policyholders remotely.

Candidates should have at least 3 years' claims experience, knowledge of insurance principles, and proficiency with claims software to ensure timely settlements and accurate documentation.

Qualifications

• Minimum 3 years of experience in insurance claims handling or adjusting.
• Solid understanding of insurance principles, policy wordings, and relevant legislation.
• Excellent analytical and problem-solving abilities; strong interpersonal and negotiation skills for remote conversations.

Responsibilities

• Receive, register, and process insurance claims accurately and efficiently.
• Conduct thorough investigations into the circumstances and validity of claims.
• Communicate effectively with policyholders, witnesses, and other relevant parties throughout the claims process.
• Assess damages and determine the appropriate settlement amount in line with policy terms.
• Maintain detailed and organized claim files, ensuring all documentation is complete and up-to-date.

Skills

Insurance claims handling

Negotiation

Remote communication

Investigation

Analytical thinking

Tools

Claims management software

Job description

Placements24 is seeking a proactive Remote Insurance Claims Handler to manage claims from initiation to closure from home. You will investigate, assess validity, negotiate settlements, and maintain detailed records while communicating with policyholders remotely.

Candidates should have at least 3 years' claims experience, knowledge of insurance principles, and proficiency with claims software to ensure timely settlements and accurate documentation.