Remote Insurance Claims Handler

Placements24; Klerksdorp; Hybrid; ZAR 320,000 - 420,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Dental insurance

Vision insurance

Continued education

Professional certifications

Nationwide team

Job summary

Placements24 is seeking a proactive Remote Insurance Claims Handler to manage claims from initiation to closure from home. You will investigate, assess validity, negotiate settlements, and maintain detailed records while communicating with policyholders remotely.

Candidates should have at least 3 years' claims experience, knowledge of insurance principles, and proficiency with claims software to ensure timely settlements and accurate documentation.

Qualifications

• Minimum 3 years of experience in insurance claims handling or adjusting.
• Solid understanding of insurance principles, policy wordings, and relevant legislation.
• Excellent analytical and problem-solving abilities; strong interpersonal and negotiation skills for remote conversations.

Responsibilities

• Receive, register, and process insurance claims accurately and efficiently.
• Conduct thorough investigations into the circumstances and validity of claims.
• Communicate effectively with policyholders, witnesses, and other relevant parties throughout the claims process.
• Assess damages and determine the appropriate settlement amount in line with policy terms.
• Maintain detailed and organized claim files, ensuring all documentation is complete and up-to-date.

Skills

Insurance claims handling

Negotiation

Remote communication

Investigation

Analytical thinking

Tools

Claims management software

Job description

About the Role

Our client is looking for a proactive and detail-oriented Remote Insurance Claims Handler to manage claims from initiation to closure, all from the comfort of your own home. This position is essential for ensuring timely and fair settlements for our policyholders, requiring strong investigative and communication skills. You will assess claim validity, negotiate settlements, and maintain comprehensive records, serving as a key point of contact for claimants. This role offers a significant opportunity for a dedicated insurance professional to contribute to a reputable company while enjoying the flexibility of a fully remote work environment, supporting clients across North West and beyond.

Key Responsibilities

• Receive, register, and process insurance claims accurately and efficiently.
• Conduct thorough investigations into the circumstances and validity of claims.
• Communicate effectively with policyholders, witnesses, and other relevant parties throughout the claims process.
• Assess damages and determine the appropriate settlement amount in line with policy terms.
• Maintain detailed and organized claim files, ensuring all documentation is complete and up-to-date.

Requirements

• Minimum 3 years of experience in insurance claims handling or adjusting.
• Solid understanding of insurance principles, policy wordings, and relevant legislation.
• Excellent analytical and problem-solving abilities.
• Strong interpersonal and negotiation skills, adept at managing sensitive conversations remotely.
• Proficiency in claims management software and remote collaboration tools.

Benefits

• Competitive annual salary commensurate with experience.
• Fully remote position, offering maximum work-life balance and flexibility.
• Comprehensive medical, dental, and vision insurance plans.
• Opportunities for professional certifications and continuing education.
• A supportive and collaborative virtual team environment, working nationwide.