Remote Installations Specialist

Placements24

Durban

Hybrid

ZAR 391,000 - 614,000

Full time

8 days ago

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Benefits offered by this job

Fully remote work

Growth opportunities

Remote collaboration tools

Collaborative virtual team

Job summary

Placements24 is seeking an experienced Remote Installation Engineer to join our fully remote team serving clients nationwide. You will guide and support on-site teams remotely to ensure installations meet specifications and timelines.

The role requires excellent communication, strong technical know-how in installation and maintenance, and the ability to coordinate across locations. Remote work offers flexibility and growth opportunities.

Qualifications

Proven experience in technical installation, field service, or support with remote focus.
Strong knowledge of Installation & Maintenance for complex systems.
Excellent command of remote support tools and diagnostic software.
Ability to interpret technical drawings and installation guides.
Exceptional problem-solving and pressure management.
Strong organizational and project coordination skills.

Responsibilities

Provide remote technical assistance and guidance to on-site technicians during installation and setup procedures.
Develop detailed installation plans and protocols, ensuring all steps are clearly documented for field teams.
Troubleshoot and resolve technical issues encountered during remote installations via phone, video conferencing, and remote access tools.
Collaborate with project managers and engineering teams to ensure project milestones are met.
Maintain accurate records of remote support activities, client feedback, and issue resolutions.
Conduct virtual training sessions for clients and internal teams on system configuration and operation.