Remote Installation Specialist — Flexible Hours & Growth

Placements24; Midrand; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Fully remote with flexible hours

Health, dental, vision insurance

Professional development and training

Collaborative virtual team environment

Job summary

Placements24 is seeking a highly skilled Remote Installation Technician to join the team in a fully remote capacity. You will guide clients through installations, diagnose issues remotely, and ensure successful deployments nationwide from your home office.

Ideal candidates possess strong networking knowledge, excellent communication, and the ability to work independently in a remote-first environment. Certifications are advantageous, and comprehensive training will be provided.

Qualifications

• Proven experience as an Installation Technician or similar technical support role.
• Ability to diagnose and resolve hardware and software installation issues remotely.
• Excellent written and verbal communication skills.
• Strong networking knowledge and IT infrastructure understanding.
• Ability to work independently in a remote-first environment.
• Technical certifications or equivalent experience are advantageous.

Responsibilities

• Provide remote, step-by-step guidance and technical support during equipment and system installations.
• Troubleshoot installation issues via phone, video conferencing, and remote access tools.
• Develop and maintain installation guides and troubleshooting documentation.
• Coordinate with field technicians and project managers to ensure schedules and standards.
• Conduct remote quality checks and follow-up assessments to ensure client satisfaction.
• Escalate complex issues to senior engineers and support teams.

Skills

Remote installation

Technical support

Networking basics

Remote troubleshooting

Communication skills

Independent work

Certifications advantageous

Job description

Placements24 is seeking a highly skilled Remote Installation Technician to join the team in a fully remote capacity. You will guide clients through installations, diagnose issues remotely, and ensure successful deployments nationwide from your home office.

Ideal candidates possess strong networking knowledge, excellent communication, and the ability to work independently in a remote-first environment. Certifications are advantageous, and comprehensive training will be provided.