Remote Inbound Sales Manager - Lead & Grow

Royal York Property Management, inc.; Cape Town; On-site; ZAR 706,000 - 988,000; Full time

Job summary

Royal York Property Management, inc. in Cape Town seeks a Sales Manager to lead a fully remote sales team handling inbound owner inquiries from first contact through onboarding.

The role focuses on fast follow-up, strong demos, objections handling, and achieving targets while coordinating with onboarding and the Property Management team. The ideal candidate has 8+ years in sales, 4+ years in sales management, and 2+ years managing a remote team across time zones.

Qualifications

• Must have proven experience managing a fully remote sales team.
• Minimum 8+ years in total sales experience with documented impact.
• 4+ years in sales management delivering measurable performance improvements.
• 2+ years managing a fully remote sales team with 8–15+ direct reports or similar scope.

Responsibilities

• Lead and coach a team of remote Sales Representatives to hit weekly and monthly targets.
• Drive daily execution: speed-to-lead, demos, follow-up discipline, client sign-ups, onboarding progress, CRM activity, and pipeline movement.
• Review call recordings, transcripts, CRM notes, tasks, follow-ups, and performance reports.
• Run 1:1s, call coaching, pipeline reviews, and performance scorecards.
• Hold team members accountable for missed follow-ups, weak demos, low conversion, poor CRM discipline, and stalled files.
• Coach the team on discovery, demos, objection handling, urgency, closing, onboarding, and client communication.
• Monitor active files to ensure clients move from inquiry through onboarding and handoff to Property Management.
• Report team performance clearly to leadership and support hiring by identifying top performers.
• Improve team output using AI tools, reporting, call summaries, QA, and coaching insights.

Skills

Remote sales management

Coaching and mentoring

CRM dashboards

Inbound sales

Leadership

Performance coaching

Tools

CRM software

AI tools

Dashboard reporting

Job description

Royal York Property Management, inc. in Cape Town seeks a Sales Manager to lead a fully remote sales team handling inbound owner inquiries from first contact through onboarding.

The role focuses on fast follow-up, strong demos, objections handling, and achieving targets while coordinating with onboarding and the Property Management team. The ideal candidate has 8+ years in sales, 4+ years in sales management, and 2+ years managing a remote team across time zones.