Remote HR Operations Manager

Placements24; Bloemfontein; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Health coverage

Retirement planning

Fully remote role

Job summary

Placements24 seeks an experienced HR Operations Manager to lead the delivery of HR services for a global, fully remote team. The role combines strategic oversight with hands-on management of HR processes, data integrity, and compliance, while coordinating with cross‑functional HR partners.

You will drive efficiency, establish standardized policies, and guide a geographically dispersed team from a Bloemfontein base for administrative purposes if needed.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Master's degree is an advantage.
• 6+ years experience in HR operations management or similar roles.
• Proven experience in HR processes, HRIS systems, and regulatory compliance.
• Strong understanding of global HR practices and labor laws.
• Excellent leadership, team management, and communication skills.
• Demonstrated ability to drive change and implement process improvements.
• Proficiency in HRIS platforms and HR technology solutions.

Responsibilities

• Oversee HR operational processes including onboarding, offboarding, data management, and HRIS administration.
• Ensure compliance with labor laws and regulations across jurisdictions.
• Manage and develop the HR Operations team with guidance and support.
• Implement and maintain HR policies and procedures for consistency and fairness.
• Drive continuous improvement to enhance HR efficiency and effectiveness.
• Manage HR projects including system implementations and process re-engineering.
• Develop and track HR metrics and KPIs, reporting trends and performance.
• Serve as point of contact for complex HR operational queries and escalations.
• Ensure security and integrity of HR data.
• Collaborate with Talent Acquisition and L&D for integrated service delivery.

Skills

Leadership

Strategic thinking

Regulatory compliance

HRIS proficiency

Remote leadership

Data-driven

Communication skills

Education

Bachelor's degree in Human Resources or related field

Master's degree is an advantage

Tools

HRIS platforms

Job description

About the Role

Our client, a global leader in digital solutions, is seeking an experienced HR Operations Manager to join their fully remote team. This role is responsible for ensuring the efficient and effective delivery of HR services across the organization. The HR Operations Manager will oversee HR processes, systems, and compliance, ensuring seamless operations from anywhere in the world. This is a critical leadership position requiring a strategic mind, strong operational acumen, and the ability to manage a geographically dispersed team. This is an exceptional opportunity for a seasoned HR professional looking to contribute to a cutting-edge company from the comfort of their own home, with Bloemfontein as a registered base if needed for administrative purposes.

Key Responsibilities

• Oversee and optimize HR operational processes, including employee onboarding, offboarding, data management, and HRIS administration.
• Ensure compliance with all relevant labor laws and regulations in all operating jurisdictions.
• Manage and develop the HR Operations team, providing guidance and support.
• Implement and maintain HR policies and procedures, ensuring consistency and fairness.
• Drive continuous improvement initiatives within HR operations to enhance efficiency and effectiveness.
• Manage HR projects, including system implementations and process re-engineering.
• Develop and track HR operational metrics and KPIs, reporting on key trends and performance.
• Act as a point of contact for complex HR operational queries and escalations.
• Ensure the security and integrity of HR data.
• Collaborate with other HR functions (e.g., Talent Acquisition, L&D) to ensure integrated HR service delivery.

Requirements

• A Bachelor's degree in Human Resources, Business Administration, or a related field.
• A Master's degree is an advantage.
• Minimum of 6 years of experience in HR operations management or a similar role.
• Proven experience in managing HR processes, HRIS systems, and ensuring regulatory compliance.
• Strong understanding of global HR practices and labor laws.
• Excellent leadership, team management, and communication skills.
• Demonstrated ability to drive change and implement process improvements.
• Proficiency in various HRIS platforms and HR technology solutions.
• Strong analytical and problem-solving skills.
• Proven ability to work independently and manage responsibilities effectively in a remote setting.

Benefits

Our client offers a highly competitive salary, excellent benefits package including comprehensive health coverage and retirement planning, and the unparalleled flexibility of a fully remote role. You will be part of a collaborative and innovative global team, with opportunities for significant professional development and career growth. This position allows you to shape HR operations from anywhere, with a nominal connection to Bloemfontein for administrative filings.