Remote HR Operations Manager

Placements24; Durban; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Bonuses

Career development

Remote work

Job summary

Placements24 is partnering with a globally recognized e-commerce leader to hire a Remote HR Operations Manager. The role oversees HR processes, HRIS, policies, onboarding/offboarding, payroll, benefits and compliance in a remote-first environment.

Based in Durban, you will drive efficiency and ensure a seamless employee experience. You will lead HR metrics, audits, and continuous improvement, collaborating with global stakeholders while applying SA labor law and best practices.

Qualifications

• Bachelor's degree in HR, business management or related field.
• 5+ years in HR operations management, with remote or distributed teams.
• Proven HRIS implementation/management experience (e.g., SAP SuccessFactors, Workday, Oracle HCM).
• Strong knowledge of South African labor law and HR best practices.
• Excellent organizational and project management skills; strong communication.
• Autonomous work style; able to manage workload remotely.
• Experience in e-commerce/tech is desirable.

Responsibilities

• Oversee day-to-day HR operations across the organization.
• Manage and optimize HRIS data accuracy, integrity and security.
• Develop, implement and enforce HR policies compliant with SA labor laws.
• Lead onboarding and offboarding processes for a positive employee experience.
• Manage payroll, benefits, and leave administration with accuracy.
• Coordinate HR compliance initiatives, audits and reporting.
• Serve as point of contact for employees and managers on HR matters.
• Develop HR metrics and reporting to track KPIs for leadership.
• Drive continuous improvements and automation in HR operations.

Skills

Remote work

Stakeholder management

Project management

Communication

Education

Bachelor's degree in Human Resources or related

Tools

SAP SuccessFactors

Workday

Oracle HCM

Job description

About the Role

Our client, a globally recognized leader in the e-commerce industry, is seeking a highly organized and experienced Remote HR Operations Manager to join their fully remote workforce. This is a critical role responsible for overseeing the smooth and efficient operation of all HR functions across the organization, with a particular emphasis on process optimization, policy implementation, and HRIS management. The ideal candidate will thrive in a remote-first environment, demonstrating strong leadership, excellent communication skills, and a proactive approach to problem-solving. This position offers the flexibility and autonomy that comes with a remote role, while contributing significantly to the company's success. Based in Durban, KwaZulu-Natal , the role is designed for individuals who excel in managing HR processes from a distance, ensuring seamless support for all employees regardless of their location.

Key Responsibilities

• Oversee the day-to-day operations of the HR department, ensuring efficiency and effectiveness in all processes.
• Manage and optimize HR information systems (HRIS), ensuring data accuracy, integrity, and security.
• Develop, implement, and enforce HR policies and procedures in compliance with relevant South African labor laws.
• Lead the HR onboarding and offboarding processes, ensuring a positive employee experience.
• Manage payroll processing, benefits administration, and leave management, ensuring accuracy and timeliness.
• Coordinate and manage HR compliance initiatives, including audits and reporting.
• Act as a point of contact for employees and managers regarding HR-related queries and concerns.
• Develop and implement HR metrics and reporting to track key performance indicators and provide insights to leadership.
• Drive continuous improvement initiatives within HR operations, identifying opportunities for automation and process enhancement.

Requirements

• A Bachelor's degree in Human Resources, Business Management, or a related field.
• At least 5 years of experience in HR operations management, with a significant portion in a remote or distributed team environment.
• Proven expertise in HRIS implementation and management (e.g., SAP SuccessFactors, Workday, Oracle HCM).
• Strong knowledge of South African labor law and HR best practices.
• Exceptional organizational and project management skills, with a keen eye for detail.
• Excellent communication, interpersonal, and stakeholder management skills, adapted for a virtual setting.
• Demonstrated ability to work autonomously and manage workload effectively in a remote setting.
• Experience in the e-commerce or technology sector is highly desirable.
• Must possess a reliable internet connection and a dedicated home office setup suitable for remote work.

Benefits

• This fully remote position offers a competitive annual salary package and the significant advantage of working from home, providing unparalleled flexibility. Our client provides a comprehensive benefits package including robust medical aid coverage, a substantial retirement fund contribution, and performance-related bonuses.
• Continuous professional development is encouraged through online courses and virtual workshops, with opportunities for career progression within a global organization.
• The company culture champions autonomy, trust, and collaboration, fostering a supportive virtual environment.
• Employees are empowered to manage their work-life balance effectively, benefiting from the elimination of commute times.
• This is a unique opportunity to contribute to a leading e-commerce firm while enjoying the freedoms of a remote career.
• Remote employees based near Durban may occasionally participate in optional in-person team gatherings.