Remote Freight Operations Coordinator

Placements24; East London; Hybrid; ZAR 250,000 - 420,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Health insurance

Professional development

Global team

Flexible schedule

Job summary

Placements24 is seeking a dedicated Remote Freight Operations Coordinator to manage shipment activities from virtual centers. You will coordinate freight movements, liaise with carriers, manage documentation, and ensure regulatory compliance in a 100% remote environment.

The role requires 2–3 years in freight/logistics coordination, strong communication, and proficiency with freight management software. This is a flexible, growth-oriented opportunity with a global team.

Qualifications

• 2–3 years in freight forwarding or logistics coordination.
• Understanding of freight operations across road, air and sea.
• Experience with shipping documentation and customs procedures.
• Proficient in freight management software and common office apps.

Responsibilities

• Coordinate domestic and international freight shipments daily.
• Liaise with carriers, brokers, and logistics providers.
• Prepare shipping documents: bills of lading, declarations, invoices.
• Track shipments and update clients and stakeholders.
• Ensure compliance with transport regulations and policies.
• Maintain accurate shipment records in company systems.

Skills

Freight operations

Logistics coordination

Documentation management

Freight software

Communication skills

Education

High school diploma or equivalent

Degree in logistics (plus)

Tools

Freight management software

Office applications

Job description

About the Role

Our client, a rapidly expanding global freight and logistics company, is seeking a dedicated and efficient Remote Freight Operations Coordinator to manage and oversee shipment activities from their virtual operational centers. This is a 100% remote position, allowing you to work from the comfort of your home. You will be responsible for coordinating the smooth execution of freight movements, liaising with carriers, managing documentation, and ensuring compliance with all relevant regulations. The ideal candidate will possess a strong understanding of freight operations, excellent communication skills, and the ability to manage multiple tasks in a fast-paced, digital environment. Join a forward-thinking company that values flexibility and professional growth.

Key Responsibilities

• Coordinate and manage the day-to-day operations of domestic and international freight shipments.
• Liaise effectively with carriers, customs brokers, and other third-party logistics providers.
• Prepare and process all required shipping documentation, including bills of lading, customs declarations, and invoices.
• Track shipments, monitor transit times, and provide timely updates to clients and internal stakeholders.
• Identify and resolve operational issues, delays, or discrepancies promptly and efficiently.
• Ensure compliance with all applicable transportation regulations, customs laws, and company policies.
• Maintain accurate and organized records of all shipment activities within the company's systems.
• Support customer inquiries and provide exceptional service throughout the shipping process.
• Assist in the onboarding and management of new carriers and service providers.
• Contribute to process improvement initiatives to enhance operational efficiency and customer satisfaction.

Requirements

• Minimum of 2-3 years of experience in freight forwarding, logistics coordination, or a similar role.
• Solid understanding of freight operations, including different modes of transport (road, air, sea).
• Familiarity with shipping documentation and customs procedures.
• Proficiency in using freight management software and common office applications.
• Excellent verbal and written communication skills, suitable for a remote work environment.
• Strong organizational skills, with meticulous attention to detail.
• Ability to multitask, prioritize, and manage time effectively in a remote setting.
• Proactive problem-solver with a customer-centric approach.
• Self-motivated and capable of working independently with minimal supervision.
• High school diploma or equivalent; relevant certifications or a degree in logistics are a plus.

Benefits

• Fully remote work opportunity.
• Competitive salary based on experience and qualifications.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and career advancement.
• Be part of a dynamic and globally connected team.
• Flexible work schedule.