Remote Freight Forwarding Specialist

Placements24; George; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Health insurance

Fully remote

Online courses

Career development

Job summary

Placements24 is seeking a experienced Remote Freight Forwarding Specialist to support our client’s international operations from a home office. You will handle end-to-end international shipments and ensure compliance across air, sea, and land transports.

The role requires strong communication, negotiation, and problem-solving skills, with a proactive approach in a fully remote setting. You will collaborate with clients, carriers, and overseas agents to drive efficiency and exceptional service.

Qualifications

• Proven experience in freight forwarding or a similar role within international logistics.
• Solid understanding of international shipping procedures, customs regulations, and trade compliance.
• Excellent communication and negotiation skills for remote collaboration.

Responsibilities

• Coordinate and manage all aspects of international freight forwarding, including air, sea, and land transport.
• Liaise with clients, carriers, and overseas agents to ensure smooth transit of goods.
• Prepare and process shipping documentation such as bills of lading, customs declarations, and invoices.
• Ensure compliance with international shipping regulations and trade agreements.
• Track shipments and provide timely updates to clients.
• Negotiate rates with carriers to ensure competitive pricing.
• Resolve issues or discrepancies during the shipping process.
• Maintain accurate records in the logistics management system.
• Identify opportunities to improve transit times and reduce costs.
• Stay updated on industry trends and best practices in freight forwarding.

Skills

Freight forwarding

International shipping

Customs regulations

Remote work

Communication skills

Negotiation

Logistics software

Education

Relevant qualification in Logistics or International Trade

Tools

TMS software

Document management systems

Job description

About the Role

Our client is a leading global logistics provider seeking a dedicated and experienced Remote Freight Forwarding Specialist to join their expanding international team. This fully remote position allows you to leverage your expertise in international shipping and customs procedures from the comfort of your home office, supporting operations that span across continents. You will be crucial in managing the end-to-end process of international freight movements, ensuring seamless and compliant transportation of goods for our diverse clientele. We are looking for an individual with a proactive approach to problem-solving and a commitment to providing exceptional service. This role is ideal for a seasoned professional seeking the flexibility and autonomy of a remote work environment while contributing to a high-performing global logistics network. The focus will be on driving efficiency and client satisfaction in all international shipping endeavors.

Key Responsibilities

• Coordinate and manage all aspects of international freight forwarding, including air, sea, and land transport.
• Liaise with clients, carriers, and overseas agents to ensure smooth transit of goods.
• Prepare and process all necessary shipping documentation, including bills of lading, customs declarations, and invoices.
• Ensure compliance with all international shipping regulations, customs laws, and trade agreements.
• Track shipments and provide timely updates to clients regarding their cargo status.
• Negotiate rates with carriers and service providers to ensure competitive pricing.
• Resolve any issues or discrepancies that may arise during the shipping process.
• Maintain accurate records of all transactions and communications in the company's logistics management system.
• Identify opportunities to improve transit times, reduce costs, and enhance customer service.
• Stay updated on industry trends, regulations, and best practices in freight forwarding.

Requirements

• Proven experience in freight forwarding or a similar role within the international logistics industry.
• Solid understanding of international shipping procedures, customs regulations, and trade compliance.
• Excellent communication, negotiation, and interpersonal skills, with the ability to work effectively remotely.
• Proficiency in using logistics software and systems for tracking and documentation.
• Strong organizational skills and the ability to manage multiple shipments simultaneously.
• Detail-oriented with a high degree of accuracy in documentation and data entry.
• Ability to work independently and proactively in a remote setting.
• A relevant qualification in Logistics, International Trade, or a related field is preferred.
• Experience with various modes of transport (air, sea, road, rail).
• Customer-focused mindset with a commitment to service excellence.

Benefits

This role comes with a competitive salary and the significant advantage of being fully remote, offering unparalleled flexibility. Our client provides comprehensive health insurance, opportunities for professional development through online courses and certifications, and a supportive virtual team environment. You will have the chance to work with a global network of professionals and contribute to a company that prioritizes innovation and employee well-being. Regular performance reviews and opportunities for advancement within the international operations division are standard. We foster a culture of trust and autonomy, empowering our remote team members to excel. This is an excellent opportunity to advance your career in international logistics without the constraints of a traditional office setting.