Remote Freight Forwarder Specialist

Placements24; George; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Highly competitive salary

Full remote work arrangement

Comprehensive health insurance

Retirement plan with company matching

Generous paid time off

Professional development opportunities

Access to logistics technology

Global client exposure

IT support for remote workers

Job summary

Placements24 is seeking a Remote Freight Forwarder Specialist to join a globally recognized logistics leader. Work from home, coordinating international shipments and liaising with clients, carriers, and customs brokers to ensure timely, compliant deliveries.

You will manage air, sea, and land freight, negotiate rates, and maintain accurate records while delivering exceptional service in a remote-first setup.

Qualifications

• Proven experience in international freight forwarding operations.
• Experience managing multiple shipments remotely and prioritizing tasks.
• Knowledge of Incoterms, customs regulations and compliance.

Responsibilities

• Manage all aspects of international freight forwarding (air, sea, and land).
• Source and negotiate carrier rates for competitive pricing.
• Prepare documentation for customs clearance and international transit.
• Track shipments in real-time and provide client updates.
• Build relationships with global agents, carriers and clients.
• Ensure compliance with trade regulations, tariffs and customs laws.
• Identify process improvements and cost savings in freight forwarding operations.
• Handle client inquiries and advise on shipping solutions.
• Resolve delays to minimize impact on client impact.
• Maintain accurate shipment records in company systems.

Skills

Negotiation

Communication

Time management

Remote collaboration

Education

Bachelor's in Intl Business

Tools

Freight forwarding software

Customs brokerage systems

Job description

About the Role

Our client is a globally recognized leader in international shipping and logistics, currently seeking an exceptional Remote Freight Forwarder Specialist to join their expanding virtual operations team. This role is designed for a dedicated professional who thrives in a remote-first environment and possesses a deep understanding of global transportation networks. You will be instrumental in managing the end-to-end process of moving goods across international borders, ensuring compliance, efficiency, and cost-effectiveness. Operating from your home office, you will liaise with clients, carriers, customs brokers, and other stakeholders to facilitate smooth and timely deliveries. This is a unique opportunity to leverage your expertise in freight forwarding within a flexible and modern work setting, contributing directly to the seamless flow of global commerce. We are committed to providing our remote employees with the resources and support they need to succeed, fostering a connected and productive virtual workplace.

Key Responsibilities

• Manage all aspects of international freight forwarding, including air, sea, and land transportation.


• Source and negotiate rates with carriers and shipping lines to ensure competitive pricing.


• Prepare and process all necessary documentation for customs clearance and international transit.


• Track shipments in real-time, providing clients with timely updates and proactive problem-solving.


• Build and maintain strong relationships with a global network of agents, carriers, and clients.


• Ensure compliance with all international trade regulations, tariffs, and customs laws.


• Identify opportunities for process improvement and cost savings within freight forwarding operations.


• Handle client inquiries and provide expert advice on international shipping solutions.


• Resolve any issues or delays that may arise during transit, minimizing impact on clients.


• Maintain accurate and up-to-date records of all shipments and associated documentation in the company's systems.

Requirements

• Demonstrable experience in freight forwarding, with a strong understanding of international shipping procedures.


• Proven ability to manage multiple shipments simultaneously and prioritize effectively in a remote setting.


• Excellent negotiation skills and experience in rate procurement with various carriers.


• Proficiency in freight forwarding software and customs brokerage systems.


• Strong understanding of Incoterms, customs regulations, and international trade compliance.


• Exceptional communication, negotiation, and interpersonal skills, essential for remote collaboration.


• A Bachelor’s degree in International Business, Logistics, Supply Chain Management, or a related field is highly advantageous.


• Ability to work independently and proactively, with a high degree of self-discipline and organization.


• Proficiency in using virtual communication and collaboration tools.


• Must have a reliable internet connection and a dedicated home office setup.

Benefits

• Highly competitive annual salary designed for remote professionals.


• Full remote work arrangement, offering flexibility and work-life balance.


• Comprehensive health insurance coverage.


• Retirement savings plan with company matching.


• Generous paid time off and holidays.


• Professional development and continuous learning opportunities.


• Access to cutting-edge logistics technology and virtual collaboration tools.


• Opportunity to work with a diverse international client base and a global team.


• Supportive remote work infrastructure and IT assistance.


• Be a key player in a leading global logistics company from the comfort of your home.