Remote Fleet Management & Dispatch Specialist

Placements24; Kempton Park; Remote; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary/modeled incentives

Career development opportunities

Access to advanced fleet management 기술

Job summary

Placements24 seeks a meticulous Remote Fleet Management & Dispatch Specialist to optimize daily dispatches, monitor locations, and ensure SLA adherence across a remote team. You will use fleet software, GPS tracking, and telematics to coordinate drivers, support clients, and maintain safety compliance.

Join a forward-thinking transport solutions provider and drive efficiency through data-driven insights and proactive problem solving in a fully remote role.

Qualifications

• Proven experience in fleet management or dispatch roles.
• Strong knowledge of telematics and tracking tech.
• Excellent communication and negotiation skills.
• Able to work remotely with minimal supervision.

Responsibilities

• Coordinate daily dispatch of fleet vehicles and drivers.
• Monitor vehicle locations and fleet performance via software and GPS.
• Communicate with drivers, provide updates and resolve issues.
• Liaise with clients to confirm delivery/pickup details and expectations.
• Analyze fleet data for route optimization and cost control.
• Ensure compliance with transportation regulations and safety policies.
• Maintain accurate records of dispatch activities and maintenance schedules.
• Generate reports on fleet performance for management review.

Skills

Fleet management

Dispatch operations

Telematics

Communication skills

Problem solving

Regulatory compliance

Remote work

Education

High school diploma or equivalent

Degree in Logistics/Supply Chain (preferred)

Tools

Fleet management software

GPS tracking systems

Dispatch systems

Microsoft Excel

Job description

About the Role

Our client is seeking a highly organized and tech-savvy Remote Fleet Management & Dispatch Specialist to join their dynamic operations team. This position is crucial for overseeing and optimizing the daily activities of our diverse fleet, ensuring maximum efficiency and adherence to service level agreements. Operating remotely, you will be the central hub for dispatching drivers, monitoring vehicle locations, and resolving operational challenges in real-time. This role demands excellent communication skills, a proactive problem-solving attitude, and a deep understanding of logistics software and telematics. You will play a vital role in maintaining seamless communication between drivers, clients, and internal departments, ensuring all transportation needs are met effectively and safely. This is an exciting opportunity for an experienced individual looking to leverage their skills in a fully remote capacity and contribute to a leading transport solutions provider.

Key Responsibilities

• Manage and coordinate the daily dispatch of fleet vehicles and drivers, ensuring optimal resource allocation.
• Utilize advanced fleet management software and GPS tracking systems to monitor vehicle movements, performance, and adherence to schedules.
• Communicate effectively with drivers to provide instructions, updates, and support, addressing any issues or emergencies that arise.
• Liaise with clients to confirm delivery/pickup details, manage expectations, and resolve any service-related queries.
• Analyze fleet data to identify trends, inefficiencies, and opportunities for route optimization and cost reduction.
• Ensure compliance with all relevant transportation regulations, safety standards, and company policies.
• Maintain accurate records of dispatch activities, driver logs, and vehicle maintenance schedules.
• Proactively identify and resolve potential disruptions or delays in service delivery.
• Collaborate with internal teams, including sales and customer service, to ensure smooth operational flow.
• Generate reports on fleet performance, driver productivity, and operational efficiency for management review.

Requirements

• Proven experience in fleet management, dispatch operations, or a related logistics role.
• Strong proficiency in fleet management software, dispatch systems, and telematics platforms.
• Excellent communication, negotiation, and interpersonal skills, with the ability to manage remote teams effectively.
• Exceptional problem-solving abilities and a calm demeanor under pressure.
• Solid understanding of transportation regulations and safety protocols.
• Ability to work independently and manage time effectively in a remote work environment.
• High school diploma or equivalent; a degree in Logistics, Supply Chain Management, or a related field is a plus.
• Proficiency in Microsoft Office Suite, particularly Excel for data analysis.
• Reliable internet connection and a dedicated home office space conducive to focused work.
• Demonstrated ability to maintain accuracy and attention to detail in a fast-paced environment.

Benefits

• Fully remote work arrangement, offering excellent work-life balance.
• Competitive salary and performance-based incentives.
• Opportunity to work with a forward-thinking company in the transport industry.
• Contribution to shaping efficient logistical strategies.
• Access to cutting-edge fleet management technology.
• Professional development and continuous learning opportunities.
• Supportive team environment and collaborative culture.