Remote Dispatch and Fleet Coordinator

Placements24; Centurion; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Remote work

Job summary

Placements24 is seeking a highly organized Remote Dispatch and Fleet Coordinator to manage operations from a remote location, coordinating drivers, optimizing routes, and ensuring efficiency for a nationwide fleet.

The role requires excellent communication, problem-solving, and the ability to multitask in a fast-paced environment with strong logistics software knowledge. Remote work offers flexibility and opportunities for growth within the company.

Qualifications

• Proven experience in logistics, dispatch, or fleet management, preferably in a remote setting.
• Excellent understanding of dispatch software, route optimization tools, and telematics systems.
• Strong organizational and multitasking abilities with minimal supervision.
• Exceptional verbal and written communication skills.

Responsibilities

• Manage and coordinate daily dispatch operations for a fleet remotely.
• Optimize delivery routes using specialized software to ensure efficiency and timely deliveries.
• Communicate effectively with drivers via phone, email, and messaging platforms throughout their shifts.
• Monitor fleet performance and driver activities using telematics systems.
• Respond to and resolve operational issues such as delays or vehicle breakdowns in real-time.
• Maintain accurate digital records of dispatches, deliveries, and driver hours.
• Liaise with customers to provide updates on delivery status and address inquiries.
• Ensure compliance with all safety regulations and company policies.
• Assist in onboarding and training of new remote dispatch staff.

Job description

About the Role

Our client, a rapidly expanding national logistics firm, is seeking a highly organized and proactive Remote Dispatch and Fleet Coordinator to manage their operations from a remote location. This is a crucial role that requires exceptional communication, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment. You will be responsible for coordinating drivers, optimizing routes, managing fleet communication, and ensuring operational efficiency without being physically present at a depot. The ideal candidate will be a self-starter, comfortable working independently, and possess a strong understanding of logistics software and telematics. This is a unique opportunity to contribute significantly to our client's success while enjoying the flexibility of a remote work arrangement. We are committed to building a strong remote team and providing the tools necessary for success.

Key Responsibilities

• Manage and coordinate daily dispatch operations for a fleet of vehicles remotely.
• Optimize delivery routes using specialized software to ensure efficiency and timely deliveries.
• Communicate effectively with drivers via phone, email, and messaging platforms throughout their shifts.
• Monitor fleet performance and driver activities using telematics systems.
• Respond to and resolve operational issues, such as delays or vehicle breakdowns, in real-time.
• Maintain accurate digital records of dispatches, deliveries, and driver hours.
• Liaise with customers to provide updates on delivery status and address inquiries.
• Ensure compliance with all safety regulations and company policies.
• Assist in the onboarding and training of new remote dispatch staff.

Requirements

• Proven experience in logistics, dispatch, or fleet management, preferably in a remote setting.
• Excellent understanding of dispatch software, route optimization tools, and telematics systems.
• Strong organizational and multitasking abilities.
• Exceptional verbal and written communication skills.
• Ability to work independently with minimal supervision and manage time effectively.
• Proficiency in standard office software (e.g., Microsoft Office Suite).
• A stable internet connection and a dedicated home office setup.
• Demonstrated problem-solving skills and the ability to make quick decisions under pressure.
• Experience in the transport and logistics industry is highly advantageous.

Benefits

This remote position offers a highly competitive salary and benefits package, including potential performance bonuses and contributions towards health insurance. You will have the freedom and flexibility to work from your home office, eliminating commute times and costs. Our client provides access to the latest logistics technology and software. They foster a culture of continuous learning and professional development, offering virtual training sessions and opportunities for career advancement within the company. You will be part of a forward-thinking organization that embraces remote work and values employee autonomy. This role provides a significant opportunity to shape the efficiency of a growing fleet from anywhere, contributing directly to the success of our client's nationwide operations. We offer a supportive virtual team environment.