Remote Fleet Dispatch Coordinator

Placements24; Klerksdorp; Hybrid; ZAR 260,000 - 420,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan with company-m

Professional development and virtual培训

Full remote work flexibility

Paid time off

Job summary

Placements24 is seeking a Remote Fleet Dispatch Coordinator to manage and optimize nationwide fleet operations from a home office. You will schedule routes, support drivers remotely, monitor progress, and optimize dispatch processes to ensure on-time deliveries across regions.

The ideal candidate will demonstrate strong communication, meticulous attention to detail, and the ability to manage multiple priorities in a fast-paced logistics environment, while enjoying full remote work and listed

Qualifications

• Proven experience in logistics, dispatch, or fleet management.
• Excellent command of English communication, written and verbal.
• Proficiency with dispatch software and GPS tracking systems.
• Strong organizational and multitasking abilities in a fast-paced environment.
• A dedicated home office setup with reliable high-speed internet.

Responsibilities

• Coordinate and schedule daily routes for a fleet of delivery vehicles across various operational areas.
• Serve as the primary point of contact for drivers, providing support, dispatching information, and addressing concerns remotely.
• Monitor driver progress, delivery status, and potential delays using dispatch software and communication tools.
• Optimize routes for efficiency, fuel conservation, and timely delivery, adjusting as needed based on real-time conditions.
• Communicate with clients regarding delivery ETAs, issues, and confirmations.
• Maintain accurate records of dispatch activities, driver logs, and delivery confirmations within the system.
• Troubleshoot and resolve operational issues promptly and efficiently.
• Ensure compliance with transportation regulations, company policies, and safety standards.
• Collaborate with management and other departments to improve dispatch processes and fleet performance.

Skills

Logistics experience

Remote work experience

Strong communication

Multitasking

Problem-solving

Tools

Dispatch software

GPS tracking

Microsoft Office

Google Workspace

Job description

About the Role

Our client, a nationwide logistics and transportation company, is seeking a highly organized and proactive Remote Fleet Dispatch Coordinator to manage and optimize their fleet operations from anywhere in the country. This is a fully remote position, allowing you to contribute to our dynamic Driving & Transport operations without the need for a physical office presence. You will be the central point of contact for drivers, ensuring efficient scheduling, route planning, and timely delivery of goods across various regions. The ideal candidate possesses exceptional communication skills, a keen eye for detail, and a proven ability to manage multiple priorities in a fast-paced environment. This role is critical in maintaining operational efficiency and customer satisfaction, providing a vital link between our drivers and management. We are committed to fostering a remote-first culture that empowers our employees and delivers outstanding service.

Key Responsibilities

• Coordinate and schedule daily routes for a fleet of delivery vehicles across various operational areas.
• Serve as the primary point of contact for drivers, providing support, dispatching information, and addressing concerns remotely.
• Monitor driver progress, delivery status, and potential delays using dispatch software and communication tools.
• Optimize routes for efficiency, fuel conservation, and timely delivery, adjusting as needed based on real-time conditions.
• Communicate effectively with clients regarding delivery ETAs, issues, and confirmations.
• Maintain accurate and up-to-date records of dispatch activities, driver logs, and delivery confirmations within the system.
• Troubleshoot and resolve operational issues, such as vehicle breakdowns or delivery exceptions, promptly and efficiently.
• Ensure compliance with all transportation regulations, company policies, and safety standards.
• Collaborate with management and other departments to improve dispatch processes and overall fleet performance.

Requirements

• Proven experience in logistics, dispatch, or fleet management, preferably in a remote setting.
• Excellent command of English communication, both written and verbal, for effective remote interaction.
• Proficiency with dispatch software, GPS tracking systems, and general office applications (e.g., Microsoft Office Suite, Google Workspace).
• Strong organizational and multitasking abilities, with meticulous attention to detail.
• Ability to remain calm and effective under pressure in a dynamic environment.
• Demonstrated problem-solving skills and the capacity to make quick, informed decisions.
• A dedicated home office setup with reliable high-speed internet access.
• Self-motivated and disciplined, with the ability to work autonomously.
• Familiarity with the Driving & Transport industry is a significant advantage.
• Must be able to pass a background check.

Benefits

• Competitive salary with potential for performance incentives.
• Full remote work flexibility, allowing you to work from any approved location.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Opportunities for professional development and virtual training.
• Access to cutting-edge dispatch and fleet management technology.
• A supportive and collaborative remote team culture.
• Paid time off and holidays.