Remote Fleet Dispatch Coordinator

Placements24; East London; Hybrid; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Remote work

Medical aid

Retirement contributions

Job summary

Placements24 is seeking a Remote Fleet Dispatch Coordinator to manage dispatch operations from a home-based office across South Africa. You will coordinate drivers, optimize routes, track shipments and communicate with stakeholders to ensure timely deliveries.

The ideal candidate has 3+ years in logistics/dispatch, proficiency with dispatch software and GPS tools, strong communication and problem-solving skills, and the ability to work independently in a remote setting.

Qualifications

• Minimum 3 years in logistics/dispatch/transport coordination
• Proven ability to manage dispatch operations and coordinate drivers
• Proficiency in dispatch software, GPS tracking, and route optimization tools
• Excellent communication, negotiation, and problem-solving skills
• Strong organizational skills for multi-tasking in a remote setting
• Ability to work independently and proactively
• Familiarity with South African road networks and regulations
• Proficiency in MS Office and collaborative online tools
• High attention to detail

Responsibilities

• Coordinate the daily dispatch of company vehicles and external carriers.
• Optimize routes using software to minimize transit times and costs.
• Track vehicle locations and shipments in real-time.
• Communicate with drivers to provide instructions and address issues.
• Liaise with customers, depots, and teams to manage expectations.
• Maintain dispatch records and generate performance reports.
• Respond to disruptions and implement effective solutions.
• Ensure compliance with transportation regulations and safety policies.
• Manage driver communication and support.
• Identify opportunities to improve dispatch efficiency.

Skills

Communication

Negotiation

Problem-solving

Organizational skills

Remote work

Attention to detail

Proactivity

Tools

Dispatch software

GPS tracking systems

Route optimization tools

MS Office Suite

Collaborative online tools

Job description

About the Role

Our client, a rapidly expanding national logistics provider, is seeking a highly organized and proactive Remote Fleet Dispatch Coordinator to manage dispatch operations from a home-based office. This role is critical for ensuring the efficient and timely movement of goods across South Africa . The successful candidate will be responsible for coordinating drivers, optimizing routes, tracking shipments, and communicating effectively with various stakeholders to ensure seamless delivery operations. This is an excellent opportunity for an individual who thrives in a remote work environment and possesses strong organizational and communication skills. The position offers the flexibility of remote work while contributing to a vital service within the transportation industry.

Key Responsibilities

• Coordinate the daily dispatch of company vehicles and external carriers to ensure timely deliveries.
• Optimize delivery routes using specialized software to minimize transit times and fuel costs.
• Track vehicle locations and shipment progress in real-time, providing updates to relevant parties.
• Communicate effectively with drivers to provide instructions, address issues, and ensure adherence to schedules.
• Liaise with customers, depots, and other operational teams to manage delivery expectations and resolve discrepancies.
• Maintain accurate dispatch records and generate reports on fleet performance and delivery metrics.
• Respond promptly to operational disruptions, such as traffic delays or vehicle issues, and implement effective solutions.
• Ensure compliance with all relevant transportation regulations and company safety policies.
• Manage driver communication and support, fostering a positive and efficient working relationship.
• Continuously identify opportunities to improve dispatch efficiency and service delivery.

Requirements

• Minimum of 3 years of experience in logistics, dispatch, or transport coordination.
• Proven ability to manage dispatch operations and coordinate drivers effectively.
• Proficiency in using dispatch software, GPS tracking systems, and route optimization tools.
• Excellent communication, negotiation, and problem-solving skills.
• Strong organizational skills and the ability to manage multiple tasks simultaneously in a remote setting.
• Ability to work independently and proactively, with a strong sense of responsibility.
• Familiarity with South African road networks and transportation regulations.
• Proficiency in MS Office Suite and collaborative online communication tools.
• High attention to detail and a commitment to accuracy in record-keeping.
• Experience in handling time-sensitive deliveries is a plus.

Benefits

This remote position offers a competitive salary and a comprehensive benefits package, including medical aid and retirement contributions. The flexibility of working from home allows for an excellent work-life balance. Our client provides the necessary technological support for remote work and offers opportunities for professional growth. Join a forward-thinking logistics company that values its remote employees and offers a chance to significantly contribute to its operational success from anywhere in South Africa .