Remote Event Catering Specialist

Placements24; Polokwane; Hybrid; ZAR 360,000 - 420,000; Full time

Job summary

Placements24 is seeking a Remote Event Catering Specialist to coordinate virtual and hybrid catering for corporate and private events. You will work from home, manage vendor relationships, and ensure on-time, high-quality delivery across multiple events.

The role requires strong organization, excellent communication, and experience in catering logistics. You will oversee food safety, vendor performance, and client satisfaction while using event software and CRM tools.

Qualifications

• Minimum of 4 years experience in event planning, catering coordination, or logistics.
• Proven ability to manage remote operations and vendor networks.
• Excellent organizational, multitasking, and problem-solving skills.
• Strong written and verbal communication abilities.

Responsibilities

• Coordinate and manage all aspects of catering for virtual and hybrid events, from initial client consultation to final delivery.
• Liaise with clients to understand their event needs, dietary restrictions, and budget considerations.
• Select and manage relationships with a diverse network of local food vendors, ensuring quality and reliability.
• Process catering orders accurately, confirm details with vendors, and track deliveries.
• Troubleshoot and resolve any issues related to orders, deliveries, or client satisfaction in a timely and professional manner.
• Develop and maintain comprehensive event catering plans and documentation.
• Ensure adherence to all relevant food safety and handling guidelines by partner vendors.
• Provide exceptional customer service, ensuring a positive and memorable catering experience for all clients.
• Analyze event feedback to identify areas for improvement in service and vendor performance.
• Contribute to the development of new catering packages and service offerings tailored for remote and hybrid events.

Skills

Event planning

Catering coordination

Remote operations

Vendor relationship management

Communication skills

Organizational skills

Tools

CRM systems

Event management software

Office productivity tools

Job description

About the Role

Our client is a rapidly growing leader in providing innovative virtual and hybrid event catering solutions and is seeking a dedicated Remote Event Catering Specialist. This position is entirely remote, offering the flexibility to manage event logistics and client coordination from anywhere. You will be responsible for ensuring seamless catering experiences for a variety of corporate and private events, working closely with a network of vetted local food providers. The ideal candidate is highly organized, possesses excellent communication skills, and has a deep understanding of catering logistics and client service, all within a virtual framework. You will manage multiple events simultaneously, ensuring timely delivery, quality product, and exceptional client satisfaction, bridging the gap between virtual planning and tangible culinary experiences. This role is crucial for maintaining our client's reputation for excellence in the evolving landscape of event catering.

Key Responsibilities

• Coordinate and manage all aspects of catering for virtual and hybrid events, from initial client consultation to final delivery.
• Liaise with clients to understand their event needs, dietary restrictions, and budget considerations.
• Select and manage relationships with a diverse network of local food vendors, ensuring quality and reliability.
• Process catering orders accurately, confirm details with vendors, and track deliveries.
• Troubleshoot and resolve any issues related to orders, deliveries, or client satisfaction in a timely and professional manner.
• Develop and maintain comprehensive event catering plans and documentation.
• Ensure adherence to all relevant food safety and handling guidelines by partner vendors.
• Provide exceptional customer service, ensuring a positive and memorable catering experience for all clients.
• Analyze event feedback to identify areas for improvement in service and vendor performance.
• Contribute to the development of new catering packages and service offerings tailored for remote and hybrid events.

Requirements

• Minimum of 4 years of experience in event planning, catering coordination, logistics, or a similar role, with demonstrated experience managing remote operations or vendor networks.
• Strong understanding of catering processes, food service operations, and client relationship management.
• Excellent organizational, multitasking, and problem-solving skills.
• Exceptional written and verbal communication abilities.
• Proficiency in event management software, CRM systems, and standard office productivity tools.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• A proactive attitude and a commitment to delivering high-quality service.
• Familiarity with diverse culinary styles and dietary needs is advantageous.
• Must have a dedicated home office space with a stable high-speed internet connection.
• This is a fully remote position.

Benefits

This role offers the significant advantage of being fully remote, providing unparalleled flexibility and work-life integration. Our client provides a competitive salary, opportunities for career advancement, and a supportive team environment that values innovation and collaboration. You will have the chance to shape the future of event catering by contributing to a cutting-edge service that meets the demands of the modern event landscape. Join us and make a significant impact from wherever you are.