Remote Catering Operations Coordinator - Virtual Event Support

Placements24; Bellville; Hybrid; ZAR 110,000 - 179,000; Full time

Benefits offered by this job

Remote work from home

Job summary

Placements24 is seeking a Remote Catering Operations Coordinator to manage logistics for virtual and hybrid events from a home office. You will coordinate meal deliveries, handle dietary restrictions, and troubleshoot issues for attendees around the world.

The role requires strong organizational skills, excellent communication, and the ability to multitask across digital tools and vendors while maintaining high service standards.

Qualifications

• Proven experience coordinating operations for remote or hybrid events.
• Strong organizational and multitasking abilities with high attention to detail.
• Excellent written and verbal communication across diverse stakeholders.
• Ability to work independently in a remote setting.

Responsibilities

• Coordinate logistical aspects of catering for virtual and hybrid events, including schedules and vendor liaison.
• Collect and manage attendee dietary requirements from registration data.
• Communicate delivery details to remote attendees and address concerns.
• Liaise with catering providers to ensure timely meal prep and delivery.
• Troubleshoot delivery, quality, or attendee satisfaction issues in real time.
• Maintain records of orders, expenditures, and confirmations.
• Help develop operational processes for remote catering services.
• Provide customer support regarding catering arrangements.
• Collaborate with event planning to integrate catering logistics into the program.
• Ensure compliance with food safety and delivery standards remotely.

Skills

Remote work

Operations coordination

Event logistics

Communication skills

Project management

Food service experience

Job description

About the Role

Our client, a forward-thinking catering company specializing in virtual and hybrid events, is looking for a highly organized and tech-savvy Remote Catering Operations Coordinator. This role is crucial for ensuring the smooth logistical execution of catering services for events delivered entirely online or with significant remote components. You will be the central point of contact for coordinating meal deliveries, managing dietary restrictions, and troubleshooting any logistical issues that arise for attendees participating from various locations. This position operates on a fully remote basis, offering unparalleled flexibility to work from anywhere. The ideal candidate will possess exceptional communication skills, a keen eye for detail, and the ability to manage multiple projects simultaneously within a digital environment. You will play an integral role in delivering a seamless and satisfying culinary experience to a global audience participating in virtual events orchestrated from our **Centurion** operational hub.

Key Responsibilities

• Coordinate the logistical aspects of catering for virtual and hybrid events, including managing delivery schedules and vendor liaison.
• Collect, verify, and manage attendee dietary requirements and preferences from registration data.
• Communicate effectively with remote attendees to confirm delivery details and address any concerns.
• Liaise with a network of third-party catering providers to ensure timely and accurate meal preparation and delivery.
• Troubleshoot and resolve any issues related to food delivery, quality, or attendee satisfaction in real-time.
• Maintain accurate records of catering orders, expenditures, and delivery confirmations.
• Assist in the development and refinement of operational processes for remote catering services.
• Provide excellent customer support to attendees regarding their catering arrangements.
• Collaborate with the event planning team to integrate catering logistics seamlessly into the overall event program.
• Ensure compliance with all relevant food safety and delivery standards, even when coordinating remotely.

Requirements

• Proven experience in operations coordination, event logistics, or a related field, with a strong emphasis on remote work.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Strong proficiency in using online collaboration tools, project management software, and virtual communication platforms.
• Exceptional written and verbal communication skills, capable of clear and concise interaction with diverse stakeholders.
• Ability to work independently and proactively in a remote setting.
• Experience in the food service or catering industry is highly desirable.
• Problem-solving skills and the ability to remain calm under pressure.
• Familiarity with dietary restrictions and allergy protocols.
• A dedicated home office setup with reliable high-speed internet access.
• Availability to work flexible hours to accommodate different time zones for global events.

Benefits

• This is a contract-based position offering a competitive hourly rate, designed to reflect the specialized nature of remote event coordination.
• You will enjoy the significant benefit of working entirely from home, eliminating commute time and offering maximum flexibility.
• Access to cutting-edge remote work technology and collaboration tools will be provided.
• Opportunities to work on exciting and innovative virtual events with a global reach.
• Our client values flexibility and aims to provide a supportive remote working environment.
• This role offers a unique opportunity to gain experience in the rapidly growing field of virtual event catering and logistics.