Remote Social Media & E-commerce Specialist

Placements24; George; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary

Performance-based bonuses

Online training and development

Job summary

Placements24 is seeking a highly motivated Remote Social Media & E-commerce Specialist to join our fully remote team. You will manage social channels, create engaging content, and optimize online product listings to drive traffic, conversions, and sales from anywhere in the world.

The ideal candidate has strong content creation skills, experience with Shopify or WooCommerce, and a proven track record in digital marketing, SEO, and email campaigns.

Qualifications

• Proven experience in social media management and e-commerce, preferably remote.
• Strong understanding of major social media platforms and best practices for business.
• Excellent content creation skills with a keen eye for visuals and copywriting.
• Experience with e-commerce platforms (Shopify, WooCommerce) and managing online product catalogs.
• Proficiency in scheduling and analytics tools for social media.
• Familiarity with digital marketing, including SEO and email marketing.
• Excellent written and verbal communication skills for remote collaboration.
• Self-motivated, organized, and able to meet deadlines.
• Bachelor’s degree in Marketing or related field; Canva familiarity is a plus.

Responsibilities

• Manage and grow social media accounts with a focus on driving traffic and conversions.
• Create, curate, and schedule engaging content that aligns with brand guidelines and marketing objectives.
• Monitor channels for inquiries, respond professionally to foster community engagement.
• Support e-commerce operations by managing product listings and optimizing descriptions.
• Analyze performance data and provide insights to the marketing team.
• Collaborate remotely with cross-functional teams on campaigns and messaging.
• Plan and execute online marketing campaigns, including newsletters and promotions.
• Stay updated on social media trends and e-commerce best practices.
• Conduct market research to identify audiences and competitive landscapes.
• Troubleshoot and resolve online store issues.

Skills

Social media management

E-commerce management

Content creation

SEO

Email marketing

Analytics tools

Time management

Remote work

Education

Bachelor's degree in Marketing, Business, Communications, or related field

Tools

Shopify

WooCommerce

Canva

Job description

Our client is looking for a highly motivated and detail-oriented Remote Social Media & E-commerce Specialist to join their fully remote team. This role is perfect for an individual passionate about building online communities, driving engagement, and optimizing e-commerce performance from anywhere in the world. You will be responsible for managing our social media presence, creating compelling content, and supporting our online sales channels. This position requires a proactive approach, strong communication skills, and the ability to work autonomously in a remote setting. You will play a crucial role in translating our brand's vision into engaging digital experiences that connect with our customers. We are seeking a candidate who is adept at leveraging social media platforms to achieve business objectives and enhance customer loyalty. The remote-first nature of this role means you’ll have the flexibility to work from your preferred location while collaborating with a distributed team of professionals. This is a fantastic opportunity to contribute to a forward-thinking company and make a significant impact on our digital footprint.

Key Responsibilities

• Manage and grow social media accounts (e.g., Instagram, Facebook, Pinterest, TikTok) with a focus on driving traffic and conversions.
• Create, curate, and schedule engaging content, including graphics, videos, and written posts, that align with brand guidelines and marketing objectives.
• Monitor social media channels for customer inquiries, comments, and feedback, responding promptly and professionally to foster community engagement.
• Support e-commerce operations by managing product listings, ensuring accuracy, and optimizing descriptions for search engines and customer appeal.
• Analyze social media and e-commerce performance data, providing insights and recommendations for improvement to the marketing team.
• Collaborate with cross-functional teams remotely to ensure cohesive brand messaging and campaign execution.
• Assist in the planning and execution of online marketing campaigns, including email newsletters and promotional activities.
• Stay abreast of the latest social media trends, e-commerce best practices, and emerging technologies.
• Conduct market research to identify target audiences and competitive landscapes.
• Troubleshoot and resolve issues related to online store functionality and customer orders.

Requirements

• Proven experience in social media management and e-commerce, preferably in a remote capacity.
• Strong understanding of major social media platforms and their respective best practices for business.
• Excellent content creation skills, with a keen eye for visual aesthetics and copywriting.
• Experience with e-commerce platforms (e.g., Shopify, WooCommerce) and managing online product catalogs.
• Proficiency in social media scheduling and analytics tools.
• Familiarity with digital marketing principles, including SEO and email marketing.
• Excellent written and verbal communication skills, with the ability to articulate ideas clearly in a remote environment.
• Self-motivated, organized, and able to manage time effectively to meet deadlines.
• Ability to work independently with minimal supervision.
• Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
• Familiarity with graphic design tools like Canva is a plus.

Benefits

• Fully remote work arrangement offering flexibility and work-life balance.
• Competitive salary and potential performance-based bonuses.
• Opportunity to shape the online presence of a growing e-commerce business.
• Collaborative and inclusive remote team environment.
• Access to online training and professional development resources.
• Contribute to innovative digital marketing strategies.
• Be part of a company that embraces remote work culture.
• Direct impact on customer engagement and sales figures.