Remote E-commerce & Social Media Manager

Placements24; Rustenburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Professional development resources

Flexible hours

Job summary

Placements24 is seeking an experienced E-commerce & Social Media Manager to lead digital marketing initiatives remotely. You will drive online sales, manage social channels, and deliver brand-consistent content across platforms.

The role requires strong leadership, self-discipline, and the ability to manage campaigns end-to-end in a remote setting, with a focus on measurable growth and cross-functional collaboration.

Qualifications

• Proven experience in e-commerce management and social media marketing.
• Demonstrable success in digital strategies that drive online sales.
• Strong SEO/SEM, content marketing and email marketing knowledge.
• Proficiency with web analytics (Google Analytics) to track performance.

Responsibilities

• Develop and execute a comprehensive e-commerce strategy to optimize online sales and customer experience.
• Oversee and manage all social media platforms including content creation, scheduling, and community management.
• Create brand-consistent content, including copy, graphics, and videos for social and e-commerce channels.
• Plan and run paid social campaigns to drive traffic, engagement, and conversions.
• Monitor trends, analytics, and feedback to inform strategy and optimize performance.
• Analyze website performance to identify UX and conversion improvements.
• Collaborate with sales and product teams to align marketing efforts.
• Stay updated with the latest e-commerce tools and best practices.
• Report KPIs for e-commerce and social media with actionable insights.

Skills

E-commerce management

Social media marketing

SEO/SEM

Email marketing

Google Analytics

Copywriting

Project management

Team leadership

Education

Bachelor's degree in Marketing or related field

Tools

Shopify

WooCommerce

Hootsuite

Buffer

CRM systems

Job description

About the Role

Our client is a leading online retailer seeking an experienced and proactive E-commerce & Social Media Manager to spearhead their digital marketing efforts. This is a fully remote position, offering the flexibility to work from anywhere while contributing significantly to the company's online presence and sales targets. You will be responsible for developing and executing innovative e-commerce strategies and managing all social media channels to drive brand awareness, customer engagement, and ultimately, sales conversions. The ideal candidate possesses a deep understanding of both e-commerce best practices and the ever-evolving social media landscape. You will play a pivotal role in shaping our client's online narrative, ensuring a cohesive brand message across all digital touchpoints. This remote role demands exceptional self-discipline, communication skills, and a proven ability to manage projects and teams virtually. Join a forward-thinking organization that embraces remote work and offers a dynamic environment for digital marketing professionals. This is a fantastic opportunity to lead e-commerce and social media initiatives from a remote-first perspective, impacting a broad audience.

Key Responsibilities

• Develop and implement a comprehensive e-commerce strategy to optimize online sales and customer experience.
• Oversee and manage all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok), including content creation, scheduling, and community management.
• Create engaging and brand-consistent content, including copy, graphics, and videos, tailored for social media and e-commerce channels.
• Plan and execute paid social media advertising campaigns to drive traffic, engagement, and conversions.
• Monitor social media trends, analytics, and customer feedback to inform strategy and optimize performance.
• Analyze e-commerce website performance, identifying areas for improvement in user experience, conversion rates, and sales.
• Manage email marketing campaigns, including list segmentation, content creation, and performance analysis.
• Collaborate with internal teams (e.g., sales, product development) to ensure cohesive marketing efforts.
• Stay up-to-date with the latest e-commerce and social media marketing tools, technologies, and best practices.
• Report on key performance indicators (KPIs) for both e-commerce and social media activities, providing actionable insights and recommendations.

Requirements

• Proven experience in e-commerce management and social media marketing, preferably in a remote or hybrid setting.
• Demonstrable success in developing and executing digital marketing strategies that drive online sales.
• Expertise in managing various social media platforms and utilizing social media management tools (e.g., Hootsuite, Buffer).
• Strong understanding of SEO, SEM, content marketing, and email marketing principles.
• Proficiency in using web analytics tools such as Google Analytics to track performance and generate insights.
• Excellent copywriting, editing, and communication skills, with a strong visual sense.
• Experience with e-commerce platforms (e.g., Shopify, WooCommerce) and CRM systems.
• Ability to work independently, manage time effectively, and meet deadlines in a remote work environment.
• Bachelor's degree in Marketing, Digital Media, Communications, or a related field.
• Demonstrated ability to adapt to the evolving digital marketing landscape.

Benefits

• Fully remote work arrangement, offering excellent work-life balance.
• Competitive salary and performance-based incentives.
• Opportunity to work with a forward-thinking and globally-minded company.
• Professional development opportunities and access to online training resources.
• Collaborative and supportive virtual team environment.
• Flexible working hours, within reasonable overlap for team communication.
• Contribution to health and wellness programs.
• Company-provided equipment (laptop, etc.).
• Generous annual leave entitlement.
• Direct impact on brand growth and digital strategy.