Remote E-commerce Retail Specialist

Placements24; Benoni; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Professional development

Work-life balance

Online training resources

Job summary

Placements24 seeks a highly skilled Remote E-commerce Retail Specialist to manage and optimize online retail presence, driving sales and ensuring a seamless customer journey from home.

The role requires deep knowledge of digital marketing, e-commerce platforms, and data analysis to identify growth opportunities and improve the online shopping experience.

Qualifications

• Proven experience in e-commerce management, digital marketing, or online retail operations.
• Strong understanding of e-commerce platforms, SEO, SEM, and social media marketing.
• Excellent analytical skills with the ability to interpret data and generate reports.
• Proficiency in analytics tools (e.g., Google Analytics).
• Experience with online payment gateways and CRM systems.
• Excellent written and verbal communication for remote collaboration.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Detail-oriented with a strong focus on delivering high-quality results.
• Bachelor's degree in Marketing or Business, or equivalent practical experience.
• Passion for online retail and emerging digital trends.

Responsibilities

• Manage and optimize product listings across various e-commerce platforms (e.g., website, marketplaces).
• Develop and implement digital marketing strategies to drive traffic and conversions to online stores.
• Analyze e-commerce data, including sales trends, website traffic, and customer behavior, to identify actionable insights.
• Oversee the online customer journey, ensuring a smooth and intuitive user experience from browsing to checkout.
• Collaborate with marketing, product, and IT teams to ensure cohesive online strategy execution.
• Monitor online competitor activity and market trends to identify new opportunities.
• Manage online promotions, discounts, and special offers.
• Ensure product information, imagery, and pricing are accurate and up-to-date.
• Respond to customer inquiries and resolve issues related to online orders and website functionality.
• Contribute to the development and execution of the overall e-commerce strategy.

Skills

E-commerce mgmt

Digital marketing

Analytics

SEO/SEM

CRM

Education

Bachelor's degree in Marketing

Tools

Google Analytics

CRM systems

E‑commerce platforms

Job description

About the Role

Our client, a forward-thinking retail company, is seeking a highly skilled and self-motivated Remote E-commerce Retail Specialist to join their growing online division. This position is 100% remote, offering the flexibility to work from anywhere. You will be instrumental in managing and optimizing our client's online retail presence, driving e-commerce sales, and ensuring a seamless online customer journey. The ideal candidate will possess a deep understanding of digital marketing, e-commerce platforms, and online sales strategies. You will be responsible for analyzing online performance, identifying growth opportunities, and implementing strategies to enhance the customer experience. This is a prime opportunity to contribute to the digital transformation of a prominent retail brand from the comfort of your own home office.

Key Responsibilities

• Manage and optimize product listings across various e-commerce platforms (e.g., website, marketplaces).
• Develop and implement digital marketing strategies to drive traffic and conversions to online stores.
• Analyze e-commerce data, including sales trends, website traffic, and customer behavior, to identify actionable insights.
• Oversee the online customer journey, ensuring a smooth and intuitive user experience from browsing to checkout.
• Collaborate with marketing, product, and IT teams to ensure cohesive online strategy execution.
• Monitor online competitor activity and market trends to identify new opportunities.
• Manage online promotions, discounts, and special offers.
• Ensure product information, imagery, and pricing are accurate and up-to-date.
• Respond to customer inquiries and resolve issues related to online orders and website functionality.
• Contribute to the development and execution of the overall e-commerce strategy.

Requirements

• Proven experience in e-commerce management, digital marketing, or online retail operations.
• Strong understanding of e-commerce platforms, SEO, SEM, and social media marketing.
• Excellent analytical skills with the ability to interpret complex data and generate reports.
• Proficiency in e-commerce analytics tools (e.g., Google Analytics).
• Experience with online payment gateways and customer relationship management (CRM) systems.
• Exceptional written and verbal communication skills, essential for remote collaboration.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Detail-oriented with a strong focus on delivering high-quality results.
• Bachelor's degree in Marketing, Business, or a related field, or equivalent practical experience.
• Passion for online retail and emerging digital trends.

Benefits

• This fully remote role offers a competitive salary and the flexibility to work from anywhere.
• You will be part of a dynamic and innovative online retail team.
• Opportunities for professional development in the rapidly evolving e-commerce landscape are abundant.
• Our client values work-life balance and provides resources to support remote employees.
• You will have a direct impact on the growth and success of the company's digital channels.
• Contribute to exciting online projects and initiatives.
• Access to online training and development resources.