Remote E-commerce Logistics Architect

Placements24; Sandton; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary and benefits

Job summary

Placements24 is seeking a Remote E-commerce Logistics Specialist to manage and optimize online order fulfillment, delivery operations, and inventory accuracy across national channels. The role emphasizes carrier management, 3PL coordination, and data-driven decision-making to improve efficiency.

Key focus areas include warehouse optimization, KPI monitoring (on-time delivery, order accuracy, costs), and collaboration with marketing, sales, and customer service to ensure a seamless customer

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 3-5 years of experience in e-commerce logistics, fulfillment operations, or supply chain management.
• Proven experience in managing carrier relationships and negotiating shipping rates.
• Strong understanding of warehouse management systems (WMS) and e-commerce platforms.
• Excellent analytical and problem-solving skills with a data-driven approach.
• Proficiency in Microsoft Excel and other relevant analytical tools.
• Strong communication, organizational, and time-management skills.
• Ability to work independently and manage multiple priorities effectively in a remote setting.
• Familiarity with the South African logistics landscape and e-commerce market is a plus.

Responsibilities

• Oversee day-to-day e-commerce logistics operations, including order processing, picking, packing, and shipping.
• Manage relationships with third-party logistics (3PL) providers and shipping carriers to ensure optimal service levels and cost-effectiveness.
• Monitor and analyze KPIs such as on-time delivery rates, order accuracy, shipping costs, and inventory turnover.
• Implement strategies to improve warehouse efficiency, order fulfillment speed, and shipping accuracy.
• Ensure accurate inventory management across all fulfillment channels, working closely with warehouse teams.
• Troubleshoot and resolve logistical issues such as shipping delays or damaged goods.
• Stay up-to-date with e-commerce logistics trends, technologies, and best practices.
• Collaborate with marketing, sales, and customer service to align logistics strategies and customer satisfaction.
• Develop and maintain SOPs for e-commerce logistics processes.
• Manage the returns process efficiently to minimize costs and maintain customer satisfaction.

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field

Tools

WMS

E-commerce platforms

Microsoft Excel

Job description

Placements24 is seeking a Remote E-commerce Logistics Specialist to manage and optimize online order fulfillment, delivery operations, and inventory accuracy across national channels. The role emphasizes carrier management, 3PL coordination, and data-driven decision-making to improve efficiency.

Key focus areas include warehouse optimization, KPI monitoring (on-time delivery, order accuracy, costs), and collaboration with marketing, sales, and customer service to ensure a seamless customer