Remote E-commerce Analytics & Ops Lead

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Fully remote position

Health, dental, and vision insurance

Generous paid time off

Professional development opportunities

Data-driven, collaborative culture

Job summary

Placements24 is seeking a Senior E-commerce Operations Analyst to join our fully remote team. You will analyze e-commerce data, build dashboards, and provide insights to optimize inventory, customer experience, and overall profitability for our online business.

The ideal candidate has 5+ years in ecommerce analytics, strong skills in SQL, Python/R, Excel, Tableau or Power BI, and a proven ability to translate complex findings into strategic recommendations in a virtual work environment.

Qualifications

• 5+ years of experience as an Ecommerce Analyst or in a similar data analysis role within online retail.
• Advanced proficiency in SQL, Excel, Python/R and BI platforms like Tableau/Power BI.
• Strong understanding of ecommerce operations, web analytics, conversion rate optimization, and supply chain dynamics.

Responsibilities

• Analyze ecommerce sales data, website traffic, customer behavior, and operational metrics to identify trends and insights.
• Develop and maintain dashboards and reports to track KPIs and inform stakeholders.
• Identify opportunities for process improvements across ecommerce supply chain and customer journey.
• Conduct A/B testing and other analytical experiments to optimize website performance and engagement.
• Collaborate with marketing, product, and IT to implement data-driven strategies.
• Provide expert analysis to support strategic planning and decision-making for online retail.

Skills

SQL

Python

R

Excel

Education

Bachelor's or Master's in Statistics, Economics, Business Analytics, or related quantitative field

Tools

Tableau

Power BI

Job description

Placements24 is seeking a Senior E-commerce Operations Analyst to join our fully remote team. You will analyze e-commerce data, build dashboards, and provide insights to optimize inventory, customer experience, and overall profitability for our online business.

The ideal candidate has 5+ years in ecommerce analytics, strong skills in SQL, Python/R, Excel, Tableau or Power BI, and a proven ability to translate complex findings into strategic recommendations in a virtual work environment.