Remote Dispatcher

Placements24; Soweto; Hybrid; ZAR 201,000 - 335,000; Full time

Benefits offered by this job

Remote work

Home office setup allowance

Health benefits package

Opportunities for professional growth

Job summary

Placements24 is seeking a highly organized Remote Dispatcher to join its logistics team. You will coordinate deliveries, assign routes to drivers, monitor progress, and resolve issues from a remote location using dispatch software.

The ideal candidate will have strong communication, problem-solving and multitasking abilities, thrive in a fast-paced environment, and maintain accurate dispatch records while collaborating with internal teams. This role offers remote work and growth opportunities.

Qualifications

• Proven experience as a dispatcher or logistics coordination role.
• Proficiency with dispatch management software and communication tools.
• Excellent communication, multitasking, and problem-solving abilities.
• Ability to remain calm and efficient under pressure in a remote setting.
• Strong organizational skills and attention to detail.

Responsibilities

• Schedule and assign delivery routes to drivers based on location and urgency.
• Monitor driver progress and communicate updates to customers and internal teams.
• Respond to driver inquiries and assist in resolving delivery issues or delays.
• Utilize dispatch software to track shipments and manage fleet capacity effectively.
• Maintain accurate records of dispatch activities and operational logs.
• Coordinate with other departments to ensure efficient logistics operations.

Skills

Dispatcher experience

Communication skills

Multitasking

Problem solving

Remote coordination

Tools

Dispatch software

Job description

About the Role

Our client is looking for an organized and communicative Remote Dispatcher to join their logistics team. In this role, you will be responsible for coordinating and scheduling deliveries, assigning tasks to drivers, and ensuring the smooth flow of operations from a remote location. You will utilize dispatch software to manage routes, monitor driver progress, and respond to any real-time operational challenges. This is an excellent opportunity for an individual who thrives in a fast-paced environment and possesses strong communication and problem-solving skills, working entirely remotely.

Key Responsibilities

• Schedule and assign delivery routes to drivers based on location and urgency.
• Monitor driver progress and communicate updates to customers and internal teams.
• Respond to driver inquiries and assist in resolving delivery issues or delays.
• Utilize dispatch software to track shipments and manage fleet capacity effectively.
• Maintain accurate records of dispatch activities and operational logs.
• Coordinate with other departments to ensure efficient logistics operations.

Requirements

• Proven experience as a dispatcher or in a logistics coordination role.
• Proficiency with dispatch management software and communication tools.
• Excellent communication, multitasking, and problem-solving abilities.
• Ability to remain calm and efficient under pressure in a remote setting.
• Strong organizational skills and attention to detail.

Benefits

• Competitive salary and remote work flexibility.
• Home office setup allowance.
• Comprehensive health benefits package.
• Opportunities for professional growth within the logistics industry.
• A supportive and collaborative virtual team environment.