Remote Dispatch & Fleet Operations Manager

Placements24; Soweto; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Fully remote work

Career development opportunities

Comprehensive medical aid and pension

Job summary

Placements24 is seeking an experienced Remote Dispatch & Fleet Operations Manager to oversee transport operations from a home-based office. You will coordinate drivers, optimize schedules, ensure safety compliance, and drive fleet efficiency across regions using advanced logistics tech.

You’ll monitor performance with GPS and logistics software, lead a remote team, and implement strategies to enhance route planning and delivery reliability.

Qualifications

• Minimum 5 years' experience in logistics management, fleet operations or dispatch.
• Proven ability to manage fleet operations and optimize performance remotely.
• Strong leadership and excellent communication for remote teams.

Responsibilities

• Oversee fleet operations remotely, including dispatch, route planning, and scheduling.
• Use logistics software and telematics to monitor performance and ensure timely deliveries.
• Coordinate daily with drivers, provide support, and resolve operational issues.
• Develop strategies to optimize routes, reduce transit times, and minimise fuel use.
• Ensure compliance with transportation laws, safety regulations, and company policies.
• Manage fleet maintenance schedules with service providers.
• Analyse data to identify trends and implement efficiency improvements.
• Maintain clear communication with internal teams, drivers, and partners.
• Handle incident reporting and emergency transport issues.
• Contribute to long-term logistics strategy development.

Skills

Leadership

Remote team management

Communication

Organizational skills

Problem-solving

Education

Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field

Tools

Logistics software

GPS tracking systems

Job description

About the Role

Our client, a national logistics provider with a distributed workforce, is seeking an experienced and proactive Remote Dispatch & Fleet Operations Manager to oversee their transport operations. This is a fully remote position, requiring a highly organized and self-motivated individual capable of managing fleet activities from a home-based office. You will be responsible for coordinating drivers, optimizing delivery schedules, ensuring compliance with safety regulations, and managing overall fleet efficiency across various regions. The ideal candidate will have a strong background in logistics management, excellent communication skills, and the ability to leverage technology to manage operations effectively. This role is critical in maintaining the seamless flow of goods and services, ensuring customer satisfaction, and driving operational excellence from afar. You will be the central point of contact for a network of drivers and operational hubs, managing all aspects remotely.

Key Responsibilities

• Oversee and manage all aspects of fleet operations remotely, including dispatch, route planning, and scheduling of drivers.
• Utilize advanced logistics software and telematics systems to monitor fleet performance, track shipments, and ensure timely deliveries.
• Coordinate with drivers on a daily basis, providing support, instructions, and addressing any operational challenges they may face.
• Develop and implement strategies to optimize delivery routes, reduce transit times, and minimize fuel consumption across the fleet.
• Ensure strict adherence to all relevant transportation laws, safety regulations, and company policies.
• Manage fleet maintenance schedules, coordinating with service providers and ensuring vehicles are kept in optimal condition.
• Analyze operational data to identify trends, areas for improvement, and implement efficiency enhancements.
• Maintain clear and consistent communication channels with internal teams, drivers, and external partners.
• Handle incident reporting and resolution, including managing any transport-related emergencies or issues that arise.
• Contribute to the development and execution of long-term logistics strategies.

Requirements

• A Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
• Proven experience (minimum 5 years) in logistics management, fleet operations, or dispatch, preferably in a supervisory or managerial capacity.
• Demonstrated ability to manage and optimize a fleet of vehicles effectively.
• Proficiency in using modern logistics management software, GPS tracking systems, and other relevant technologies.
• Excellent organizational, planning, and problem-solving skills.
• Strong leadership and communication abilities, with the capacity to manage a remote team effectively.
• Ability to work independently, demonstrate initiative, and maintain high productivity in a remote work setting.
• Deep understanding of transportation regulations and safety standards.
• A stable internet connection and a dedicated home office space are required.
• Must be legally eligible to work in South Africa.

Benefits

• Our client offers a competitive salary package and the significant advantage of a fully remote working arrangement, providing excellent work-life balance.
• This full-time position allows you to leverage your expertise in logistics from the comfort of your home.
• Enjoy opportunities for professional development and advancement within a company that embraces flexible work models.
• Our client is committed to providing a supportive remote work environment, equipped with the necessary technology and resources.
• Be an integral part of a national operation, driving efficiency and excellence in fleet management from anywhere.
• Comprehensive medical aid and retirement fund benefits are included.