Remote CRM & Revenue Systems Administrator

YO AI Labs; Cape Town; Remote; ZAR 1,061,000 - 1,469,000; Full time

Job summary

YO AI Labs is seeking a Salesforce/HubSpot Administrator – Revenue Systems (SaaS) in a remote contract role. You will audit CRM and revenue tools, resolve data inconsistencies, and design robust governance for complex workflows across billing, CPQ, and ticketing.

Ideal candidates have 4–6 years of hands-on CRM experience (Salesforce, HubSpot, Dynamics 365) and demonstrate strong data reconciliation, API usage, and cross-system integration skills in SaaS environments.

Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

Salesforce

HubSpot

CRM platforms

Data reconciliation

SQL

APIs

SaaS experience

CRM integrations

Tools

Microsoft Dynamics 365

CPQ systems

Billing systems

Ticketing systems

Job description

YO AI Labs is seeking a Salesforce/HubSpot Administrator – Revenue Systems (SaaS) in a remote contract role. You will audit CRM and revenue tools, resolve data inconsistencies, and design robust governance for complex workflows across billing, CPQ, and ticketing.

Ideal candidates have 4–6 years of hands-on CRM experience (Salesforce, HubSpot, Dynamics 365) and demonstrate strong data reconciliation, API usage, and cross-system integration skills in SaaS environments.