Remote Corporate Catering Coordinator

Placements24; Randburg; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Remote operations experience

Autonomy

Job summary

Placements24 is seeking an experienced Remote Corporate Catering Coordinator to manage catering logistics for meetings, events, and daily office needs across South Africa. This fully remote role requires you to coordinate menus, orders, and delivery while maintaining client satisfaction.

You will work with partner caterers, ensure dietary restrictions are met, and track orders using CRM tools. Strong communication, independence, and organizational skills are essential to deliver seamless service

Qualifications

• Minimum of 3 years of catering coordination, event planning, or hospitality management with corporate clients.
• Proven ability to manage complex logistics and multiple concurrent projects.
• Exceptional organizational and time-management skills; detail-oriented and self-disciplined.
• Excellent written and verbal communication for professional remote interactions.
• Proficiency with online collaboration tools, CRM systems, and Office suites.
• Strong understanding of food safety and handling protocols is beneficial.
• Reliable internet connection and a dedicated home office space.
• Ability to work independently with high productivity in a remote setting.
• Customer-centric approach with commitment to service excellence.
• Legal authorization to work in South Africa.

Responsibilities

• Serve as the primary point of contact for corporate clients regarding their catering needs.
• Coordinate the selection and ordering of menus from a curated list of partner caterers, ensuring dietary restrictions and preferences are met.
• Manage delivery logistics, including scheduling, confirming delivery windows, and coordinating with caterers and client contacts.
• Ensure timely and accurate setup of catering orders at client locations or for virtual events.
• Address client inquiries and resolve any issues or discrepancies related to orders or deliveries promptly and professionally.
• Maintain detailed records of client orders, preferences, and feedback using designated software.
• Build and nurture strong relationships with corporate clients, aiming for repeat business and exceptional satisfaction.
• Collaborate with internal teams to streamline processes and enhance the client experience.
• Stay informed about corporate event trends and catering best practices.
• Process invoices and ensure accurate billing for services rendered.

Skills

Catering coordination

Event planning

Hospitality management

Client communication

Remote collaboration tools

CRM software

Google Workspace / MS Office

Tools

CRM software

Google Workspace

Microsoft Office

Job description

About the Role

Our client, a leading provider of corporate catering services with a strong focus on virtual and in-office delivery, is seeking an experienced and highly organized Remote Corporate Catering Coordinator. This is a fully remote position, enabling you to manage catering logistics for businesses across various locations from your home office. You will be responsible for coordinating the ordering, delivery, and setup of high-quality catering for meetings, events, and daily office needs. The ideal candidate possesses exceptional organizational skills, a proactive approach to problem-solving, and a keen understanding of corporate client requirements. This role demands excellent communication and the ability to manage multiple projects simultaneously in a digital environment.

Key Responsibilities

• Serve as the primary point of contact for corporate clients regarding their catering needs.
• Coordinate the selection and ordering of menus from a curated list of partner caterers, ensuring dietary restrictions and preferences are met.
• Manage delivery logistics, including scheduling, confirming delivery windows, and coordinating with caterers and client contacts.
• Ensure timely and accurate setup of catering orders at client locations or for virtual events.
• Address client inquiries and resolve any issues or discrepancies related to orders or deliveries promptly and professionally.
• Maintain detailed records of client orders, preferences, and feedback using designated software.
• Build and nurture strong relationships with corporate clients, aiming for repeat business and exceptional satisfaction.
• Collaborate with internal teams to streamline processes and enhance the client experience.
• Stay informed about corporate event trends and catering best practices.
• Process invoices and ensure accurate billing for services rendered.

Requirements

• Minimum of 3 years of experience in catering coordination, event planning, or hospitality management, with a focus on corporate clients.
• Proven ability to manage complex logistics and multiple concurrent projects.
• Exceptional organizational and time-management skills; must be detail-oriented and self-disciplined.
• Excellent written and verbal communication skills, adept at professional remote interactions.
• Proficiency in using online collaboration tools, CRM systems, and Microsoft Office Suite or Google Workspace.
• A strong understanding of food safety and handling protocols is beneficial.
• Must have a reliable internet connection and a dedicated home office space.
• Ability to work independently and maintain productivity in a remote setting.
• A customer-centric approach with a strong commitment to service excellence.
• Legal authorization to work in the specified role within South Africa.

Benefits

• Embrace the flexibility of a fully remote position, working from anywhere within South Africa.
• Our client offers a competitive salary and the opportunity to work with a diverse portfolio of corporate clients.
• You will be part of an innovative company that is shaping the future of corporate catering.
• Gain valuable experience in managing remote operations and contribute to the success of a growing business.
• This role provides significant autonomy and a chance to develop specialized skills in remote event and catering management.