Remote Community Support Advocate

Placements24; Bloemfontein; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Professional development

Team collaboration

Community impact

Job summary

Placements24 is seeking a dedicated Remote Community Advocate to join a virtual support team serving the Bloemfontein region. The role is fully remote, delivering guidance, resources, and tailored action plans to individuals and families through online channels.

You will collaborate with remote colleagues, maintain confidential records, and navigate community services. The position fits a social welfare passion with flexible, home-based work in the Free State region.

Qualifications

• Proven experience in social work, community services, advocacy, or a related field.
• Strong understanding of community resources and support systems relevant to the Free State.
• Excellent virtual communication, active listening, and problem-solving skills.
• Proficiency in using digital tools, video conferencing, and case management software.
• Ability to work independently, manage time effectively, and maintain a professional demeanor in a remote setting.

Responsibilities

• Provide virtual support and advocacy to clients facing social, economic, or personal challenges.
• Guide clients through available community resources, application processes, and service navigation.
• Conduct virtual needs assessments and develop tailored action plans with clients.
• Maintain detailed and confidential client records using digital case management systems.
• Collaborate with remote colleagues and community partners to ensure comprehensive client support.

Skills

Virtual communication

Active listening

Problem-solving

Time management

Independent work

Education

Social Work degree or related field

Tools

Case management software

Video conferencing tools

Digital tools

Job description

Placements24 is seeking a dedicated Remote Community Advocate to join a virtual support team serving the Bloemfontein region. The role is fully remote, delivering guidance, resources, and tailored action plans to individuals and families through online channels.

You will collaborate with remote colleagues, maintain confidential records, and navigate community services. The position fits a social welfare passion with flexible, home-based work in the Free State region.