Remote Community Health Navigator for Impact and Equity

Placements24; Vereeniging; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Remote work flexibility

Home office stipend

Professional development opportunities

Comprehensive medical benefits

Retirement benefits

Generous annual leave

Job summary

Placements24 seeks a proactive Community Health Navigator to join a fully remote team, connecting individuals with essential health and social services from a home office. You will guide clients through healthcare options, enroll in plans, and support preventive care, chronic disease management, and mental health programs.

This role requires strong communication, deep knowledge of South Africa’s healthcare landscape, and the ability to build trust remotely while contributing to improved health

Qualifications

• Bachelor's degree in Public Health, Health Sciences, Social Work, Nursing, or related field.
• Minimum of 4 years of experience in community health, healthcare navigation, or a similar role.
• Strong knowledge of the South African healthcare system, including public and private sectors.
• Excellent verbal and written communication skills, with the ability to explain complex information clearly.
• Proficiency in using virtual communication tools and digital record-keeping systems.
• Empathetic and client-centred approach, with the ability to build trust remotely.

Responsibilities

• Assist clients in understanding their health needs and available services, including medical, mental health, and social support.
• Guide clients through enrolling in health insurance plans and government health programs.
• Facilitate appointment scheduling and reminders for healthcare visits.
• Educate clients on preventative health practices and chronic disease management.
• Connect clients with healthcare providers, specialists, and community resources.
• Provide information and support related to medications and treatment plans.
• Maintain accurate and confidential client records using secure digital systems.
• Track client progress and follow up to ensure continuity of care and service utilization.
• Collaborate with healthcare providers and community organisations to coordinate care.
• Identify barriers to healthcare access and provide feedback for service improvement.
• Conduct outreach and education through virtual channels to raise awareness about health services.

Skills

Communication skills

Empathy

Self-motivation

Remote work ability

Attention to detail

Education

Bachelor's degree in Public Health or related field

Tools

Video conferencing tools

Digital records systems

Job description

Placements24 seeks a proactive Community Health Navigator to join a fully remote team, connecting individuals with essential health and social services from a home office. You will guide clients through healthcare options, enroll in plans, and support preventive care, chronic disease management, and mental health programs.

This role requires strong communication, deep knowledge of South Africa’s healthcare landscape, and the ability to build trust remotely while contributing to improved health