Remote Community Health Navigator

Placements24; Stellenbosch; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Health and wellness benefits

Remote work stipend

Professional development opportunities

Job summary

Placements24 is seeking a Remote Community Health Navigator to bridge gaps in healthcare access for Stellenbosch residents. The role focuses on guiding individuals through health systems, offering information on resources, and coordinating care remotely.

You will work autonomously in a fully remote environment, collaborating with providers and community orgs to improve health outcomes and ensure equitable access to services.

Qualifications

• Bachelor's degree in Public Health, Health Sciences, Social Work, or a related field.
• Minimum of 2 years of experience in health navigation, community health work, or a similar role.
• Strong knowledge of the healthcare system and available community health resources.
• Excellent virtual communication and interpersonal skills, with empathy and cultural competence.
• Proven ability to work autonomously and manage time effectively in a remote environment.
• Proficiency with telehealth platforms and electronic health record systems.

Responsibilities

• Assist community members in understanding health conditions, treatment options, and preventative care strategies.
• Guide clients through the process of accessing healthcare services, including appointments and insurance enrollment.
• Provide information on available health resources, support groups, and community health programs.
• Conduct virtual needs assessments to identify barriers to healthcare access and develop tailored action plans.
• Maintain accurate and confidential client records and document all interactions and referrals.
• Act as a liaison between clients and healthcare providers to ensure effective communication and follow-up.

Skills

Virtual communication

Interpersonal skills

Empathy

Cultural competence

Education

Bachelor's degree in Public Health/Health Sciences/Social Work

Tools

Telehealth platforms

Electronic health records

Job description

About the Role

Our client is seeking a motivated and resourceful Remote Community Health Navigator to serve the Stellenbosch area. This fully remote position is essential for bridging the gap between community members and vital health services, ensuring equitable access to care. You will provide personalized guidance, support, and information to individuals navigating the healthcare system, helping them understand their options and access appropriate resources. This role is perfect for someone passionate about public health who thrives in a remote setting and possesses exceptional communication skills. You will work independently, collaborating with healthcare providers and community organizations to improve health outcomes across the region.

Key Responsibilities

• Assist community members in understanding health conditions, treatment options, and preventative care strategies.
• Guide clients through the process of accessing healthcare services, including appointments and insurance enrollment.
• Provide information on available health resources, support groups, and community health programs.
• Conduct virtual needs assessments to identify barriers to healthcare access and develop tailored action plans.
• Maintain accurate and confidential client records and document all interactions and referrals.
• Act as a liaison between clients and healthcare providers to ensure effective communication and follow-up.

Requirements

• Bachelor's degree in Public Health, Health Sciences, Social Work, or a related field.
• Minimum of 2 years of experience in health navigation, community health work, or a similar role.
• Strong knowledge of the healthcare system and available community health resources.
• Excellent virtual communication and interpersonal skills, with empathy and cultural competence.
• Proven ability to work autonomously and manage time effectively in a remote environment.
• Proficiency with telehealth platforms and electronic health record systems.

Benefits

• Competitive salary and performance incentives.
• Comprehensive health and wellness benefits.
• Generous remote work stipend for home office setup and internet.
• Opportunities for professional development and continuing education in public health.
• A fulfilling role contributing directly to community health improvement.