Remote Community Health Navigator

Placements24; Pretoria; Hybrid; ZAR 300,000 - 450,000; Full time

Benefits offered by this job

Health insurance

Home office allowance

Remote professional development

Flexible schedule

Competitive remote salary

Job summary

Placements24 in South Africa seeks an experienced Remote Community Health Navigator to connect underserved populations with health services nationwide. Working from a home office, you will guide clients through healthcare systems, schedule appointments, and advocate for equitable access using telehealth tools.

The role requires a Bachelor’s degree in Public Health or related field and at least three years in community health or patient advocacy.

Qualifications

• Bachelor’s degree in Public Health, Social Work, Nursing, or related field.
• Minimum of three years of experience in community health, patient advocacy, or health navigation.
• Proficiency with telehealth platforms, virtual tools, and electronic health records.

Responsibilities

• Conduct virtual needs assessments to understand clients’ health service requirements and barriers.
• Provide telephonic and online guidance on navigating healthcare systems, insurance, and programs.
• Assist clients in scheduling appointments with healthcare providers and accessing medical services.
• Educate community members on preventive health practices and available wellness resources via digital channels.
• Maintain accurate electronic health records and case management documentation.
• Collaborate remotely with healthcare providers, community organizations, and internal teams to ensure comprehensive client support.

Skills

Communication

Telehealth

EHR

Advocacy

Education

Bachelor’s degree in Public Health / Social Work / Nursing

Tools

Telehealth platforms

Job description

About the Role

Our client is seeking an experienced and motivated Remote Community Health Navigator to join their forward-thinking organization. In this fully remote role, you will be instrumental in connecting underserved populations with vital health services and resources across various communities. You will leverage digital tools and communication platforms to provide guidance, support, and advocacy, ensuring equitable access to healthcare. This position is ideal for a self-starter who is passionate about improving health outcomes and comfortable working independently from a home office environment, contributing to impactful health equity initiatives nationwide.

Key Responsibilities

• Conduct virtual needs assessments to understand clients' health service requirements and barriers.


• Provide telephonic and online guidance on navigating healthcare systems, insurance, and available programs.


• Assist clients in scheduling appointments with healthcare providers and accessing necessary medical services.


• Educate community members on preventive health practices and available wellness resources through digital channels.


• Maintain accurate electronic health records and case management documentation.


• Collaborate remotely with healthcare providers, community organizations, and internal teams to ensure comprehensive client support.

Requirements

• Bachelor's degree in Public Health, Social Work, Nursing, or a related field.


• Minimum of three years of experience in community health, patient advocacy, or health navigation.


• Proficiency with telehealth platforms, virtual communication tools, and electronic health record systems.


• Strong understanding of the South African healthcare landscape and public health initiatives.


• Excellent verbal and written communication skills, with the ability to convey complex information clearly.


• Must possess a reliable internet connection and a dedicated home office setup conducive to remote work.

Benefits

• Competitive remote salary with potential for performance bonuses.


• Comprehensive health, dental, and vision insurance plans.


• Generous allowance for home office setup and internet costs.


• Opportunities for remote professional development and continuing education.


• A flexible work schedule and the ability to work from anywhere within the country.