Community Health Navigator

Placements24; Gqeberha; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive health insurance

Retirement planning options

Professional growth and training

Job summary

Placements24 in Port Elizabeth is seeking a proactive Community Health Navigator to join our Community & Social Care team. You will bridge gaps between residents and health and social services, helping people understand and access care, and overcoming barriers such as language or socioeconomic status.

The role balances field engagement with remote coordination in a hybrid model and offers opportunities to empower the Eastern Cape community through collaborative work with local providers and

Qualifications

• Bachelor's degree in Public Health, Health Sciences, Social Work, or related discipline.
• Proven experience in community health, patient navigation, or social services.
• Strong understanding of Port Elizabeth healthcare landscape and social support systems.
• Excellent interpersonal and cross-cultural communication skills.
• Ability to manage a caseload and work independently.
• Valid driver’s license and reliable transportation for community visits.

Responsibilities

• Conduct needs assessments to identify health and social service requirements of community members.
• Educate individuals and families about available health resources, preventive care, and wellness programs.
• Assist clients in navigating healthcare systems, including appointment scheduling and insurance queries.
• Facilitate referrals to medical, mental health, and social support services.
• Advocate for clients in healthcare settings and social service agencies.
• Develop and maintain relationships with local healthcare providers and community organizations.

Skills

Interpersonal skills

Cross-cultural sensitivity

Communication skills

Independent work

Education

Bachelor's degree in Public Health

Job description

About the Role

Our client seeks a proactive Community Health Navigator to join their Community & Social Care team in Port Elizabeth . This role is crucial in bridging the gap between community members and essential health and social services. You will act as a vital link, helping individuals and families understand and access the care they need, overcoming barriers such as language, culture, or socioeconomic status. This position offers a rewarding opportunity to empower individuals and improve health outcomes within the Eastern Cape community, working collaboratively in a hybrid model that balances field engagement with remote coordination.

Key Responsibilities

• Conduct needs assessments to identify health and social service requirements of community members.


• Educate individuals and families about available health resources, preventive care, and wellness programs.


• Assist clients in navigating complex healthcare systems, including appointment scheduling and insurance queries.


• Facilitate referrals to specialized medical care, mental health services, and social support agencies.


• Advocate for clients' needs within healthcare settings and social service agencies.


• Develop and maintain strong relationships with local healthcare providers and community organizations.

Requirements

• Bachelor's degree in Public Health, Health Sciences, Social Work, or a related discipline.


• Proven experience in community health, patient navigation, or social services.


• Strong understanding of the healthcare landscape and social support systems in Port Elizabeth.


• Excellent interpersonal, communication, and cross-cultural sensitivity skills.


• Ability to work independently and manage a caseload effectively.


• Valid driver's license and access to reliable transportation for community visits.

Benefits

• Competitive salary and performance incentives.


• Hybrid work model offering flexibility between office and remote work.


• Comprehensive health insurance and retirement planning options.


• Opportunities for professional growth and specialized training in health navigation.


• A fulfilling role making a direct positive impact on community health and well-being.