Community Health Navigator

Placements24; East London; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Professional development

Supportive team environment

Community impact

Job summary

Placements24 in East London seeks a Community Health Navigator to connect individuals with health and social services, blending remote outreach with in-person engagement to help clients navigate care and overcome barriers.

You will educate on preventive care, follow up with clients, and build relationships with local providers, supported by a collaborative team and ongoing training.

Qualifications

• Relevant qualification in Community Health, Public Health, Social Work, or a related field.
• Experience in community outreach, health navigation, or social services is preferred.
• Strong understanding of local healthcare system and community resources.

Responsibilities

• Assist clients in identifying health and social service needs.
• Guide clients through accessing healthcare providers, specialists, and community resources.
• Provide information on health education, preventive care, and available programs.

Skills

Communication

Interpersonal skills

Motivational interviewing

Tech literacy

Education

Public Health qualification

Tools

Case management software

Job description

About the Role

Our client is seeking a proactive and community-oriented Community Health Navigator to join their team in East London . This hybrid role involves connecting individuals and families with essential health and social services. You will utilize a combination of remote outreach and in-person engagement to help clients overcome barriers to accessing care, understand their health options, and navigate the complex healthcare system. This role is crucial for improving health outcomes and promoting wellness within underserved communities. You will act as a trusted liaison, ensuring that community members receive the support they need to lead healthier lives.

Key Responsibilities

• Assist clients in identifying their health and social service needs.
• Guide clients through the process of accessing healthcare providers, specialists, and community resources.
• Provide information on health education, preventive care, and available health programs.
• Conduct follow-up with clients to ensure they are receiving necessary services and address any challenges.
• Build and maintain relationships with local healthcare providers and community organizations.
• Document client interactions and progress using the organization's case management system.

Requirements

• Relevant qualification in Community Health, Public Health, Social Work, or a related field.
• Previous experience working in community outreach, health navigation, or social services.
• Strong understanding of the local healthcare system and community resources.
• Excellent communication, interpersonal, and motivational interviewing skills.
• Ability to work independently and collaboratively within a hybrid model.
• Proficiency in using technology for remote communication and data management.

Benefits

• Competitive salary and benefits package.
• Hybrid work model offering a blend of remote and in-person work.
• Opportunities for professional development and training in health navigation.
• Supportive team environment with a focus on community impact.
• The satisfaction of empowering individuals to improve their health and well-being.