Remote Community Health Navigator

Placements24; Gqeberha; Hybride; ZAR 300 000 - 480 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Résumé du poste

Placements24 is recruiting a Remote Community Health Navigator to connect individuals in underserved communities with essential health services from a home office. The role emphasizes guiding clients through healthcare systems, coordinating appointments, and providing personalized support remotely.

The ideal candidate holds a public health degree, has at least 3 years in community health or advocacy, and can communicate complex information clearly while working independently in a remote setting

Qualifications

• Bachelor's degree in Public Health, Health Sciences, Nursing, Social Work, or a related field.
• Minimum of 3 years of experience in community health, patient advocacy, or a related healthcare role.
• Strong understanding of the healthcare system, public health principles, and social determinants of health.
• Excellent verbal and written communication skills, with the ability to explain complex information clearly.

Responsabilités

• Provide remote assistance to clients in navigating the healthcare system and accessing services.
• Conduct needs assessments and develop personalized health action plans for clients.
• Facilitate client access to primary care, specialists, mental health services, and preventative screenings.
• Educate clients on health conditions, treatment options, and healthy lifestyle choices.
• Assist clients with appointment scheduling and follow-up care coordination.
• Connect clients with community resources, support groups, and social services relevant to their health needs.
• Maintain accurate and confidential client records using our secure electronic health record system.
• Advocate for clients' health needs with providers and other entities.
• Collaborate with a remote team of healthcare professionals and case managers.
• Stay informed about local health resources and changes in healthcare policies.

Connaissances

Public health

Communication

Remote work

Digital records

Empathy

Time management

Formation

Bachelor's degree in Public Health or related field

Outils

Video conferencing tools

Electronic health records

Description du poste

About the Role

Our client, a forward-thinking organisation committed to enhancing health outcomes through accessible support, is seeking a dedicated Remote Community Health Navigator. Operating with a remote-first model, this role is essential for connecting individuals in underserved communities with vital health services and information. You will act as a crucial link, guiding clients through complex healthcare systems, facilitating appointments, and ensuring they receive the support they need to manage their health effectively. This position is ideal for a compassionate individual with a strong understanding of public health principles and a passion for empowering others. Working remotely, you will leverage digital communication tools to provide personalized assistance. You will be a key player in our mission to bridge health disparities and improve the well-being of communities nationwide. Join a supportive and innovative team that values accessibility, equity, and positive health outcomes. This is an opportunity to make a profound impact from the convenience of your home office.

Key Responsibilities

• Provide remote assistance to clients in navigating the healthcare system and accessing services.
• Conduct needs assessments and develop personalized health action plans for clients.
• Facilitate client access to primary care, specialists, mental health services, and preventative screenings.
• Educate clients on health conditions, treatment options, and healthy lifestyle choices.
• Assist clients with appointment scheduling and follow-up care coordination.
• Connect clients with community resources, support groups, and social services relevant to their health needs.
• Maintain accurate and confidential client records using our secure electronic health record system.
• Advocate for clients' health needs with providers and other entities.
• Collaborate with a remote team of healthcare professionals and case managers.
• Stay informed about local health resources and changes in healthcare policies.

Requirements

• Bachelor's degree in Public Health, Health Sciences, Nursing, Social Work, or a related field.
• Minimum of 3 years of experience in community health, patient advocacy, or a related healthcare role.
• Strong understanding of the healthcare system, public health principles, and social determinants of health.
• Excellent verbal and written communication skills, with the ability to explain complex information clearly.
• Proficiency with virtual communication platforms (video conferencing, chat) and digital record-keeping.
• Ability to work independently, manage time effectively, and maintain client confidentiality in a remote setting.
• Demonstrated empathy, patience, and a culturally sensitive approach to client interactions.
• Access to a reliable internet connection and a dedicated workspace.
• Knowledge of health resources in various communities is an asset.
• Certification as a Health Navigator or Community Health Worker is advantageous.

Benefits

Our client offers a competitive salary and a comprehensive benefits package, including health insurance and retirement contributions. This fully remote position provides significant flexibility and work-life balance. You will have access to continuous professional development opportunities and be part of a mission-driven organisation dedicated to improving health equity. Join us in empowering individuals and communities through accessible and effective health navigation, all from your remote workspace.