Remote Cloud Support Engineer — AWS/Azure/GCP Expert

Placements24; Bloemfontein; Hybrid; ZAR 520,000 - 780,000; Full time

Benefits offered by this job

Stock options

Performance bonus

Training resources

Job summary

Placements24 is seeking a Technical Support Engineer for remote work with a focus on Bloemfontein, Free State. You will provide advanced troubleshooting for cloud platforms, diagnose complex issues, and collaborate with engineering to implement improvements.

The ideal candidate has 4+ years in technical support or cloud engineering, strong scripting skills (Python/Bash), and hands‑on experience with AWS, Azure, or GCP, plus Docker and Kubernetes. Excellent communication is essential.

Qualifications

• BS/BE in CS/Engineering or equivalent practical experience.
• 4+ years in technical support, systems administration, or cloud engineering.
• Strong cloud computing knowledge across AWS, Azure, or GCP.
• Automation via Python or Bash scripting.
• Networking fundamentals and modern cloud tooling.

Responsibilities

• Provide high‑level technical support and troubleshooting for cloud platforms.
• Diagnose and resolve complex infrastructure and application issues.
• Analyze performance, identify bottlenecks, and optimize systems.
• Collaborate with engineering to resolve bugs and implement improvements.
• Develop and maintain knowledge base articles and guides.
• Conduct root cause analysis and implement preventative measures.
• Assist clients with configurations, deployments, and migrations.
• Participate in on‑call rotation for 24/7 support.

Skills

Cloud concepts

Scripting (Python/Bash)

Networking (TCP/IP/DNS/HTTP)

Communication

Problem solving

Education

Bachelor's degree in CS/Engineering or related field

Tools

AWS

Azure

GCP

Docker

Kubernetes

Job description

Placements24 is seeking a Technical Support Engineer for remote work with a focus on Bloemfontein, Free State. You will provide advanced troubleshooting for cloud platforms, diagnose complex issues, and collaborate with engineering to implement improvements.

The ideal candidate has 4+ years in technical support or cloud engineering, strong scripting skills (Python/Bash), and hands‑on experience with AWS, Azure, or GCP, plus Docker and Kubernetes. Excellent communication is essential.