Remote Client Success & Onboarding Lead

ISTA Solutions; South Africa; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A healthcare technology platform is seeking a motivated Client Onboarding Coordinator based in South Africa. You will be the primary contact for US-based clients, responsible for building relationships, onboarding partners, and ensuring they derive maximum value from the platform. Successful candidates will have over 2 years of experience in account management, excellent communication skills, and the ability to manage multiple accounts effectively. This role is fully remote, requiring reliable internet and power backup. A proactive and organized mindset is essential.

Qualifications

• 2+ years of experience in account management or client onboarding.
• Strong communication and relationship-building skills.
• Proven ability to manage multiple accounts simultaneously.

Responsibilities

• Serve as the primary point of contact for facility and client accounts.
• Lead onboarding of new clients and ensure successful platform engagement.
• Collaborate with internal teams to deliver seamless client experiences.

Skills

Client relationship management

Communication skills

Organisation

Conflict resolution

Strategic thinking

Tools

MS Office

Outlook

Job description

A healthcare technology platform is seeking a motivated Client Onboarding Coordinator based in South Africa. You will be the primary contact for US-based clients, responsible for building relationships, onboarding partners, and ensuring they derive maximum value from the platform. Successful candidates will have over 2 years of experience in account management, excellent communication skills, and the ability to manage multiple accounts effectively. This role is fully remote, requiring reliable internet and power backup. A proactive and organized mindset is essential.