Remote Catering Operations Manager

Placements24; Soweto; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

Remote work flexibility

Leadership training

Job summary

Placements24 in Soweto, South Africa, seeks a highly skilled Remote Catering Operations Manager to lead dispersed catering operations nationwide. You will oversee all logistical and operational aspects from a remote setting, developing strategies, managing remote teams, and driving continuous improvement.

The role emphasizes efficiency, quality, client satisfaction, and the use of data analytics to monitor performance.

Qualifications

• 7+ years in catering operations or senior hospitality role.
• Proven track record managing remote teams.
• Strong strategic thinking, problem-solving, and decision-making.
• Solid knowledge of food safety, supply chain, and operational best practices.
• Excellent leadership and communication skills.
• Experience with operations management software, CRM systems, and virtual collaboration tools.

Responsibilities

• Develop and implement operational strategies to enhance efficiency, profitability, and service quality for all catering events.
• Manage and mentor a team of remote catering staff, ensuring high performance and adherence to company standards.
• Oversee the entire catering process, from order intake and menu planning to production, delivery, and client feedback, from a remote location.
• Optimize resource allocation, inventory management, and cost control measures to maximize operational efficiency.
• Establish and maintain robust quality control and safety standards across all catering operations.
• Utilize technology and data analytics to monitor performance, identify areas for improvement, and drive innovation.

Skills

Remote team management

Strategic thinking

Problem solving

Food safety knowledge

Supply chain

Operational excellence

Leadership

Communication

Collaboration tools

Tools

Operations software

CRM systems

Collaboration tools

Job description

About the Role

Our client is seeking a highly skilled and strategic Remote Catering Operations Manager to lead their dispersed catering operations. This pivotal role will involve overseeing all logistical and operational aspects of catering services, ensuring efficiency, quality, and client satisfaction, all managed from a remote setting. You will be responsible for developing operational strategies, managing remote teams, optimizing workflows, and driving continuous improvement across the service. This is a unique opportunity to shape and manage a critical function for a dynamic catering provider servicing clients nationwide, based out of Soweto .

Key Responsibilities

• Develop and implement operational strategies to enhance efficiency, profitability, and service quality for all catering events.
• Manage and mentor a team of remote catering staff, ensuring high performance and adherence to company standards.
• Oversee the entire catering process, from order intake and menu planning to production, delivery, and client feedback, from a remote location.
• Optimize resource allocation, inventory management, and cost control measures to maximize operational efficiency.
• Establish and maintain robust quality control and safety standards across all catering operations.
• Utilize technology and data analytics to monitor performance, identify areas for improvement, and drive innovation.

Requirements

• Extensive experience (7+ years) in catering operations management or a similar senior role within the hospitality industry.
• Proven ability to manage remote teams and operations effectively.
• Strong strategic thinking, problem-solving, and decision-making skills.
• In-depth knowledge of food safety regulations, supply chain management, and operational best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using operations management software, CRM systems, and virtual collaboration tools.

Benefits

• Highly competitive salary package, reflecting the senior remote nature of the role.
• Significant autonomy and opportunity to influence operational strategy.
• Flexible remote working arrangements, promoting excellent work-life balance.
• Access to professional development and leadership training programs.
• Be part of a forward-thinking company revolutionizing remote catering management.