Remote Catering Operations Lead

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Performance-based bonus

Job summary

Placements24 is seeking a seasoned Remote Catering Operations Lead to helm nationwide catering operations from a fully remote position. You will drive efficiency, ensure consistent quality across regions, and refine processes to support scalable growth.

As a strategic leader, you will manage a distributed team, optimize supply chain logistics, and leverage data analytics to monitor KPIs and improve client satisfaction. A strong background in operations, hospitality, or logistics is required.

Qualifications

• Extensive experience in operations management with remote teams.
• Proven ability to implement operational strategies and drive improvement.
• Bachelor’s degree in Business Administration or related field preferred.

Responsibilities

• Oversee day-to-day catering operations remotely.
• Develop strategic plans to cut costs and improve service.
• Lead and mentor a distributed catering team.
• Enforce quality standards for food prep and service.
• Manage vendor relationships and supply chain logistics.
• Use data analytics to monitor KPIs and drive improvements.

Skills

Remote team leadership

Operations management

Supply chain management

Education

Bachelor’s degree in Business Administration

Job description

About the Role

Our client is searching for a seasoned and forward-thinking Remote Catering Operations Lead to spearhead their nationwide catering operations. This fully remote role requires a strategic leader adept at managing complex logistical challenges, optimizing service delivery, and ensuring consistent quality across all served regions. You will be instrumental in refining operational processes, managing remote teams, and leveraging technology to enhance efficiency and client satisfaction, driving the success of the business from anywhere.

Key Responsibilities

• Oversee and manage all day-to-day catering operations from a remote setting, ensuring seamless service delivery.
• Develop and implement strategic operational plans to improve efficiency, reduce costs, and enhance customer satisfaction.
• Lead, mentor, and manage a distributed team of catering professionals, fostering a high-performance culture.
• Establish and enforce rigorous quality control standards for food preparation, presentation, and service.
• Manage vendor relationships, inventory control, and supply chain logistics for optimal performance.
• Utilize data analytics and reporting tools to monitor operational KPIs and identify areas for improvement.

Requirements

• Extensive experience in operations management, preferably within the catering, hospitality, or logistics industries, with a strong emphasis on remote team leadership.
• Proven ability to develop and implement effective operational strategies and drive continuous improvement.
• Exceptional leadership, communication, and interpersonal skills, with experience managing remote teams.
• Strong understanding of supply chain management, inventory control, and quality assurance principles.
• Proficiency in using technology and software for operations management and data analysis.
• Bachelor’s degree in Business Administration, Operations Management, or a related field is highly desirable.

Benefits

• Fully remote position offering unparalleled flexibility and autonomy.
• Highly competitive salary and performance-based bonus structure.
• Opportunity to lead and shape the operational direction of a growing catering company.
• Comprehensive benefits package including health, dental, and vision insurance.
• Access to ongoing professional development and leadership training programs.