Senior Catering Operations Manager

Placements24; Gauteng; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Bonus potential

Remote work allowance

Health & wellness programs

Leadership training

Job summary

Placements24 in South Africa is seeking a seasoned Senior Catering Operations Manager to lead our remote catering division. You will scale operations, optimize workflows, manage budgets, and ensure compliance, all from a remote location.

The role demands strategic leadership, strong vendor relationships, and a track record of profitability in hospitality. You'll drive process improvements, implement safety standards, and coach a remote team to deliver exceptional service at scale.

Qualifications

• Extensive experience in catering management, with a focus on operations and remote team leadership.
• Proven track record of managing budgets and driving efficiency in hospitality.

Responsibilities

• Lead the strategic direction and daily management of all remote catering operations, ensuring efficiency and profitability.
• Develop and refine policies to support a scalable, high-quality remote service model.
• Manage departmental budgets, control costs, and identify opportunities for revenue growth.
• Oversee inventory, procurement, and logistics for remote events, ensuring quality and safety compliance.
• Conduct performance reviews and coach remote catering staff for excellence and continuous improvement.
• Collaborate with clients and internal teams to ensure seamless event execution and satisfaction.

Skills

Remote team leadership

Budget management

Food safety regulations

Leadership

Communication

Tools

Catering software

Project management tools

Job description

About the Role

Our client is seeking a seasoned and strategic Senior Catering Operations Manager to lead their burgeoning remote catering division. This role is critical for scaling operations, maintaining impeccable service standards, and driving profitability through innovative remote management strategies. You will be responsible for optimizing workflows, managing budgets, and ensuring compliance with all relevant regulations, all while working from a remote location. This is an exceptional chance to shape the future of remote event catering and contribute to a company that is at the forefront of industry innovation, prioritizing flexibility and operational excellence.

Key Responsibilities

• Lead the strategic direction and day-to-day management of all remote catering operations , ensuring efficiency and profitability.
• Develop and refine operational policies and procedures to support a scalable, high-quality remote service model.
• Manage departmental budgets, control costs, and identify opportunities for revenue growth within the catering sector.
• Oversee inventory management, procurement, and logistics for remote events, ensuring adherence to quality and safety standards.
• Conduct performance reviews and provide ongoing coaching to remote catering staff, fostering a culture of excellence and continuous improvement.
• Liaise with key stakeholders, including clients and internal departments, to ensure seamless event execution and client satisfaction.

Requirements

• Extensive experience in catering management, with a significant portion focused on operations and remote team leadership.
• Proven track record of successfully managing budgets and driving operational efficiency in the hospitality sector.
• Strong understanding of food safety regulations and quality control measures applicable to catering.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate a remote workforce.
• Proficiency in using advanced catering software and project management tools.
• Demonstrated ability to think strategically and implement innovative solutions for complex operational challenges.

Benefits

• Highly competitive salary with significant bonus potential based on performance.
• Remote work allowance and support for home office setup.
• Comprehensive health and wellness programs.
• Opportunities for executive leadership training and development.
• A dynamic and challenging work environment with a focus on innovation and growth in the catering industry.