Remote Catering Operations Specialist

Placements24; Richards Bay; Hybrid; ZAR 300,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work

Health, dental, and vision insurance

Professional development opportunities

Collaborative team environment

Job summary

Placements24 is seeking a highly organized Remote Catering Operations Specialist to own the end-to-end logistics of our expanding catering services from a remote work environment. You will coordinate schedules, manage vendor relationships, ensure precise execution of events, and drive efficiency while maintaining exceptional client service.

This role emphasizes proactive problem-solving and meticulous record-keeping to uphold service standards.

Qualifications

• Experience in operations/logistics coordination or event management in catering/hospitality.
• Strong organizational skills with attention to detail and ability to manage multiple projects.
• Excellent verbal and written communication; capable of remote collaboration.
• Proficiency with scheduling, inventory management, and communication software.

Responsibilities

• Oversee end-to-end logistics for catering orders from booking to delivery and feedback.
• Coordinate with internal teams, vendors, and delivery personnel for punctuality and accuracy.
• Develop and implement procedures to improve efficiency and client satisfaction.
• Manage vendor contracts, performance, and payments to ensure quality and cost control.
• Identify and resolve operational challenges or client concerns in catering services.
• Maintain accurate records of operations, service metrics, and client communications.

Skills

Operations management

Logistics coordination

Event management

Organizational skills

Problem solving

Communication

Scheduling software

Inventory management

Tools

Scheduling software

Inventory management software

Communication tools

Job description

About the Role

Our client is seeking a highly organized and detail-oriented Remote Catering Operations Specialist to manage the logistical intricacies of their expanding catering services. This role is designed for a proactive individual who excels in coordinating complex schedules, managing vendor relationships, and ensuring smooth execution of catering events, all from a remote work environment. You will be instrumental in optimizing operational efficiency, troubleshooting potential issues before they arise, and maintaining the high standards of service our clients expect. This is a key position that bridges client needs with operational delivery, ensuring every event is a success.

Key Responsibilities

• Oversee the end-to-end logistics for all catering orders, from initial booking to final delivery and client feedback.
• Coordinate with internal teams, external vendors, and delivery personnel to ensure punctuality and accuracy.
• Develop and implement operational procedures to enhance efficiency and client satisfaction.
• Manage vendor contracts, performance, and payments, ensuring optimal service delivery and cost management.
• Proactively identify and resolve any operational challenges or client concerns related to catering services.
• Maintain accurate records of all operational activities, service metrics, and client communications.

Requirements

• Demonstrated experience in operations management, logistics coordination, or event management, preferably in the catering or hospitality industry.
• Exceptional organizational skills and meticulous attention to detail, with a proven ability to manage multiple projects simultaneously.
• Strong problem-solving capabilities and the ability to make sound decisions under pressure in a remote setting.
• Excellent verbal and written communication skills for effective interaction with clients and vendors.
• Proficiency with relevant software for scheduling, inventory management, and communication.

Benefits

• Competitive annual salary.
• Fully remote work position offering flexibility and work-life balance.
• Comprehensive health, dental, and vision insurance.
• Professional development opportunities and access to online training resources.
• A supportive team environment focused on collaboration and operational excellence.