Remote Catering Operations Manager (Remote)

Placements24; Polokwane; Hybrid; ZAR 1,200,000 - 1,700,000; Full time

Benefits offered by this job

Executive salary

Bonus potential

Health insurance

Paid time off

Career development

Job summary

Placements24 is seeking a seasoned Remote Catering Operations Manager to oversee end-to-end delivery of catering services from anywhere. This senior role focuses on operational efficiency, quality standards, and profitability across multiple projects, while leading dispersed teams and ensuring compliant processes.

You'll collaborate with sales, culinary, and finance to align operations with client needs, optimize procedures, and implement best practices.

Qualifications

• Minimum of 7 years in catering or hospitality operations management with remote leadership experience.
• Proven ability to optimize processes, reduce costs, and drive profitability.
• Strong understanding of food safety standards, menu costing, and inventory management.

Responsibilities

• Oversee end-to-end catering operations from booking to post-event follow-up.
• Develop and implement strategies to enhance efficiency and service quality.
• Lead and coach remote teams across multiple locations.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor KPIs, analyse data, and drive continuous improvements.
• Collaborate with Sales, Culinary, and Finance to align operations with client needs.

Skills

Remote leadership

Catering operations

Profitability focus

Food safety

Leadership

Operations software

Digital collaboration tools

Tools

Operations software

Collaboration tools

Job description

About the Role

Our client is seeking an experienced and strategic Remote Catering Operations Manager to oversee the end-to-end delivery of their catering services, working entirely remotely. This senior role is responsible for ensuring operational efficiency, maintaining quality standards, and driving profitability across all catering projects. You will lead and manage dispersed teams, optimize processes, and implement best practices to deliver exceptional client experiences. This is a critical leadership position for a seasoned operations professional with a strong background in the food and beverage or hospitality sectors.

Key Responsibilities

• Oversee day-to-day catering operations, ensuring seamless execution of all events from initial booking to post-event follow-up.


• Develop and implement operational strategies to enhance efficiency, reduce costs, and improve service quality.


• Manage, mentor, and motivate remote teams, fostering a culture of accountability and high performance.


• Ensure strict adherence to all health, safety, and sanitation regulations across all operational aspects.


• Monitor key performance indicators (KPIs), analyze operational data, and implement improvements as needed.


• Collaborate closely with sales, culinary, and finance departments to align operations with business objectives and client needs.

Requirements

• Minimum of 7 years of progressive experience in catering or hospitality operations management, with significant experience in remote team leadership.


• Demonstrated success in managing complex operations, optimizing processes, and driving profitability.


• Strong understanding of food safety standards, menu costing, and inventory management.


• Exceptional leadership, communication, and problem-solving skills.


• Proficiency in using operational management software and digital collaboration tools.


• Ability to work effectively in a fast-paced, demanding, and remote environment.

Benefits

• A competitive executive salary and performance-based bonus potential.


• The flexibility and autonomy of a senior remote management role.


• Comprehensive health, dental, and vision insurance.


• Generous paid time off and professional development opportunities.


• Opportunity to lead and shape the operational future of a dynamic catering business.