Remote Catering Operations Specialist

Placements24; Benoni; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Health benefits

Professional development

Remote-friendly culture

Job summary

Placements24 in South Africa seeks a Remote Catering Operations Specialist to join our virtual team. You will coordinate with on-site staff, manage client communications, and oversee remote logistics for catering events.

The role requires strong organizational skills, expertise in digital inventory and collaboration tools (Slack, Zoom), and the ability to troubleshoot operations from a home office. This fully remote position is based out of Benoni, Gauteng and supports multiple locations.

Qualifications

• Minimum 4+ years in catering, event management or operations with strong logistics focus.
• Proven ability to manage multiple projects remotely and meet deadlines.
• Excellent written and verbal communication for remote collaboration.

Responsibilities

• Coordinate with on-site event staff and venue managers to ensure seamless execution.
• Serve as the primary contact for clients regarding operational aspects of events.
• Manage and track catering equipment, supplies, and deliveries using digital systems.
• Troubleshoot and resolve remote operational challenges and liaise with teams.
• Oversee event schedules, setup, service and breakdown; maintain digital records.
• Communicate with culinary and sales teams to align on event requirements.
• Develop and refine remote operational protocols and best practices.
• Monitor event progress via virtual channels and provide real-time updates.
• Ensure compliance with company standards and client expectations.

Skills

Event coordination

Remote collaboration

Logistics management

Communication skills

Project management

Tools

Slack

Zoom

MS Office

Job description

About the Role

Our client, a forward-thinking catering and event management company, is seeking a dedicated Remote Catering Operations Specialist to join their virtual team. This role is essential for ensuring the smooth and efficient execution of catering events managed from afar. The specialist will be responsible for coordinating with on-site teams, managing client communications, overseeing logistics, and troubleshooting operational issues remotely. If you are a highly organized, proactive individual with a strong understanding of catering operations and excellent communication skills, this fully remote position based out of Benoni, Gauteng offers a unique opportunity to excel in the events industry without needing to be physically present at a central office. You will be a key player in maintaining our client's high service standards across various locations.

Key Responsibilities

• Coordinate with on-site event staff and venue managers to ensure seamless event execution.
• Serve as the primary point of contact for clients regarding operational aspects of their events.
• Manage and track catering equipment, supplies, and deliveries using digital inventory systems.
• Troubleshoot and resolve operational challenges remotely, liaising with relevant teams.
• Oversee event schedules, ensuring timely setup, service, and breakdown.
• Maintain accurate digital records of event details, client feedback, and operational outcomes.
• Communicate effectively with the culinary and sales teams to ensure all event requirements are met.
• Assist in the development and refinement of remote operational protocols and best practices.
• Monitor event progress through virtual communication channels and provide real-time updates.
• Ensure compliance with company standards and client expectations for all managed events.

Requirements

• Minimum of 4 years of experience in catering, event management, or operations, with a strong emphasis on coordination and logistics.
• Proven ability to manage multiple projects and prioritize tasks effectively in a remote setting.
• Excellent written and verbal communication skills, essential for remote collaboration.
• Proficiency in using digital communication tools (e.g., Slack, Zoom), project management software, and MS Office Suite.
• Strong problem-solving skills and the ability to think critically under pressure.
• Exceptional organizational skills and meticulous attention to detail.
• A proactive and self-motivated work ethic, capable of working independently.
• Must have a reliable internet connection and a dedicated home office space.
• Understanding of catering operations, including food safety and service standards.
• Ability to adapt to varying time zones if required for client communication.

Benefits

This fully remote position offers the flexibility to work from anywhere, eliminating commute time and allowing for a better work-life balance. Our client provides a competitive salary, health benefits, and opportunities for professional development. You will be part of an innovative and supportive team culture that values remote collaboration. Gain exposure to diverse events and contribute to a leading catering company's success from the comfort of your home, even though the operational base is in Benoni, Gauteng .