Remote Caregiver Support Pro

Placements24; Upington; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Medical aid contributions

Professional development opportunities

Remote work flexibility

Home office setup support

Job summary

Placements24 seeks a compassionate Remote Caregiver Support Specialist to join our remote team. You will provide emotional support, guidance, and information on respite care, financial aid, and services to caregivers across South Africa from home.

The role requires a background in social work, psychology, or related fields, with 4+ years of caregiver support experience. Excellent remote communication and empathy are essential for success.

Qualifications

• Bachelor's degree in Social Work, Psychology, Counselling, or a related discipline.
• Minimum 4 years of experience supporting caregivers/families/in crisis.
• Strong understanding of caregiving challenges.
• Excellent remote communication, listening, and empathy skills.

Responsibilities

• Provide remote emotional and practical support to caregivers via phone, email, and video conferencing.
• Conduct remote needs assessments to understand challenges faced by caregivers.
• Educate caregivers about resources, respite care, financial aid, and services.
• Develop personalized support plans tailored to each caregiver’s situation.
• Facilitate virtual support groups and information sessions for caregivers.
• Assist caregivers in navigating healthcare systems and accessing professional services.

Skills

Remote communication

Active listening

Empathy

Documentation accuracy

Education

Bachelor's degree (Social Work, Psychology, Counselling)

Tools

Zoom

Microsoft Teams

Client management systems

Job description

Placements24 seeks a compassionate Remote Caregiver Support Specialist to join our remote team. You will provide emotional support, guidance, and information on respite care, financial aid, and services to caregivers across South Africa from home.

The role requires a background in social work, psychology, or related fields, with 4+ years of caregiver support experience. Excellent remote communication and empathy are essential for success.