Remote Candidate Experience Specialist

Placements24; Paarl; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Remote work

Competitive pay

Health benefits

Professional development

Team-building activities

Career progression

Employer brand impact

Job summary

Placements24 is seeking a Remote Candidate Experience Specialist to ensure every applicant—from application to onboarding—receives a seamless, positive experience across time zones.

You will collaborate with global recruiting teams, manage communications, coordinate interviews, and help shape the candidate journey. A proactive, detail-oriented approach and empathy are essential in a fast-growing tech environment.

Qualifications

• Experience in recruitment coordination or HR support roles.
• Excellent organizational and time-management skills.
• Strong written and verbal communication with emphasis on clarity.
• Proficiency with ATS and scheduling tools.
• Proactive problem-solver with service-excellence mindset.
• Ability to work independently and remotely in a fast-paced environment.
• Detail-oriented and accurate.

Responsibilities

• Manage candidate journey from application to onboarding, ensuring a positive experience.
• Serve as primary point of contact for candidates, providing updates.
• Schedule and coordinate interviews, assessments, and hiring activities across time zones.
• Prepare and send offer letters and onboarding documents.
• Collect and analyze candidate feedback to identify improvements.
• Assist in developing candidate experience initiatives and best practices.
• Maintain accurate candidate data in the ATS.
• Collaborate with recruiters and hiring managers for smooth handoffs.
• Maintain professionalism and confidentiality in all interactions.
• Contribute to recruitment collateral and materials.

Skills

Recruitment coordination

Candidate experience

Communication

Scheduling

Remote work

Empathy

Education

Bachelor's degree or equivalent

Job description

About the Role

Our client, a rapidly scaling tech firm known for its innovative products and employee-centric culture, is seeking a dedicated Remote Candidate Experience Specialist. This crucial role is responsible for ensuring every candidate, from initial application to final onboarding, has an outstanding and positive experience with our client. As a fully remote position, you will collaborate with global talent acquisition teams, leveraging technology to create seamless and engaging recruitment journeys. You will be the champion of the candidate, providing timely communication, clear guidance, and a welcoming interaction at every touchpoint. This role requires exceptional empathy, strong organizational skills, and a passion for service excellence. The ideal candidate will have a keen eye for detail and a proactive approach to identifying areas for improvement in the candidate journey, contributing significantly to our client’s employer brand and ability to attract top talent.

Key Responsibilities

• Manage and orchestrate the candidate journey from application to onboarding, ensuring a positive and consistent experience.
• Act as the primary point of contact for candidates, answering queries and providing updates throughout the recruitment process.
• Schedule and coordinate interviews, assessments, and other hiring activities across multiple time zones.
• Prepare and send offer letters, employment contracts, and onboarding documentation.
• Gather and analyze candidate feedback through surveys and direct communication to identify areas for improvement.
• Assist in the development and implementation of candidate experience initiatives and best practices.
• Ensure all candidate data is accurately maintained within the Applicant Tracking System (ATS).
• Collaborate with recruiters and hiring managers to ensure timely communication and smooth handoffs.
• Maintain a high level of professionalism, discretion, and confidentiality in all interactions.
• Contribute to creating engaging and informative recruitment collateral.

Requirements

• Proven experience in a recruitment coordination, candidate experience, or HR support role.
• Exceptional organizational and time management skills, with the ability to manage multiple tasks and deadlines.
• Strong written and verbal communication skills, with a focus on empathy and clarity.
• Proficiency in using ATS (Applicant Tracking Systems) and scheduling tools.
• A proactive approach to problem-solving and a commitment to service excellence.
• Ability to work independently and collaboratively in a remote, fast-paced environment.
• High attention to detail and accuracy.
• Experience in a tech or fast-growth company environment is a plus.
• A Bachelor’s degree or equivalent experience in a related field.
• Genuine passion for creating positive human interactions in the professional sphere.

Benefits

• This is a 100% remote position offering unparalleled flexibility and the ability to work from any location.
• Competitive salary
• Comprehensive health benefits
• Opportunities for professional development
• Regular virtual team-building activities
• Clear pathways for career advancement within the talent acquisition function
• This role offers the unique opportunity to significantly shape a company’s employer brand and its ability to attract top talent by ensuring an exceptional candidate experience, all while enjoying the benefits of remote work.