Remote Behavioral Health Technician

Placements24; Mossel Bay; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Flexible remote work

Professional growth opportunities

Virtual supervision and case reviews

Job summary

Placements24 is seeking a compassionate Remote Behavioral Health Technician to support clients seeking mental and emotional well-being. The role is entirely online, delivering empathetic guidance through phone, video, and secure messaging, and involves helping clients develop coping skills and follow treatment plans.

You will monitor progress, document interactions for the clinical team, and assist with daily routines, medication adherence, and self-care, all from a private home workspace.

Qualifications

• High school diploma or equivalent; degree in psychology related field preferred.
• Experience in behavioral health setting or with mental health challenges.
• Proficient telehealth and confidentiality practices.

Responsibilities

• Provide direct support to clients via phone, video calls, and secure messaging to help them achieve treatment goals.
• Assist clients in developing coping mechanisms and life skills to manage behavioral health challenges.
• Monitor client progress and document interactions for the clinical team.
• Support clients in maintaining daily routines, including medication adherence and self-care.
• Facilitate psychoeducational groups and therapeutic activities in an online environment.

Skills

Empathy

Active listening

Communication

Time management

Independent work

Confidentiality

Education

High school diploma

Associate's degree in Psychology

Bachelor's degree in Psychology

Tools

Telehealth platforms

Video conferencing

Electronic health records

Job description

About the Role

Our client is looking for a compassionate and skilled Remote Behavioral Health Technician to provide vital support to individuals seeking to improve their mental and emotional well-being. This role operates entirely online, offering clients consistent, empathetic support through various digital communication channels. You will assist clients in developing coping strategies, managing daily routines, and adhering to treatment plans, all while working remotely. This is an excellent opportunity for a motivated professional to make a significant impact on people's lives from a convenient, work-from-home setting, contributing to a virtual healthcare provider focused on accessible and effective mental health solutions.

Key Responsibilities

• Provide direct support to clients via phone, video calls, and secure messaging to help them achieve their treatment goals.
• Assist clients in developing and practicing coping mechanisms and life skills to manage behavioral health challenges.
• Monitor client progress and provide regular feedback to the clinical team, documenting interactions accurately.
• Support clients in maintaining daily routines, including medication adherence, appointment attendance, and self-care.
• Facilitate psychoeducational groups and therapeutic activities in an online environment.
• Offer encouragement and support to clients, fostering a positive and trusting therapeutic relationship.

Requirements

• High school diploma or equivalent; Associate's or Bachelor's degree in Psychology, Social Work, or a related field preferred.
• Previous experience working in a behavioral health setting or with individuals facing mental health challenges.
• Excellent communication, empathy, and active listening skills.
• Proficiency in using telehealth platforms , video conferencing software, and electronic health records.
• Ability to work independently, manage time effectively, and maintain client confidentiality in a remote setting.
• Reliable internet connection and a dedicated, private workspace.

Benefits

• Competitive salary and benefits package.
• Flexible remote work schedule.
• Opportunities for professional growth and certifications in behavioral health.
• Supportive team environment with regular virtual supervision and case consultations.
• Make a meaningful difference in the lives of individuals seeking mental health support.