Regional Retail Ops Leader – Richards Bay

Placements24; Richards Bay; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Company vehicle

Travel expenses covered

Medical aid

Retirement benefits

Career progression

Job summary

Placements24 is seeking a Regional Retail Operations Supervisor to oversee multiple stores in Richards Bay, KwaZulu-Natal. The role requires strategic thinking, strong operations background and the ability to drive efficiency and profitability across locations.

The ideal candidate will have proven multi-site retail management experience, leadership skills, and a track record of implementing operational best practices while supporting store management teams.

Qualifications

• 7+ years retail management experience, with multi-site exposure.
• Proven ability to drive regional sales and profitability.
• Strong understanding of KPIs, inventory control and financials.
• Excellent leadership, coaching and communication skills.
• Willingness to travel within Richards Bay region.

Responsibilities

• Develop and implement regional operational plans to hit sales targets.
• Ensure consistent policy execution across all stores in Richards Bay.
• Monitor performance metrics and drive improvement actions.
• Coach Store Managers to strengthen leadership and operations.
• Conduct visits/audits and enforce compliance and best practices.
• Oversee regional inventory, stock flow and loss prevention.
• Lead visual merchandising and promotional activities.
• Ensure health, safety and security compliance across locations.
• Collaborate with marketing and logistics on regional initiatives.
• Drive initiatives to improve efficiency and customer experience.

Skills

Retail management

Multi-site oversight

Leadership coaching

Data analysis

KPIs & finance

Communication

Travel readiness

Education

Bachelor's degree in Business Administration

Retail Management specialization

Tools

Retail software

MS Office

Job description

Placements24 is seeking a Regional Retail Operations Supervisor to oversee multiple stores in Richards Bay, KwaZulu-Natal. The role requires strategic thinking, strong operations background and the ability to drive efficiency and profitability across locations.

The ideal candidate will have proven multi-site retail management experience, leadership skills, and a track record of implementing operational best practices while supporting store management teams.