Regional Retail Ops Leader – Richards Bay

Placements24; Richards Bay; On-site; ZAR 1,000,000 - 2,000,000; Full time

Benefits offered by this job

Executive bonus program

Medical aid

Life insurance

Retirement fund

Career advancement

Training and development

Employee discounts

Job summary

Placements24 is seeking a Regional Retail Operations Manager to oversee stores in Richards Bay, KwaZulu-Natal. You will drive operational excellence, manage P&L performance, and ensure consistent brand standards across locations.

You will lead and develop a high-performing team of store managers, implement regional strategies, monitor KPIs, and collaborate with Marketing, HR, and Supply Chain to achieve growth. Regular travel within the KwaZulu-Natal region is required.

Qualifications

• Minimum of 7 years' progressive retail management experience, incl. 3 years in regional/multi-unit roles.
• Proven track record of managing P&Ls and driving financial results.
• Strong leadership, coaching, and team-building abilities.
• Ability to travel regularly within KwaZulu-Natal and to HQ.
• Strategic thinker who translates goals into regional plans.

Responsibilities

• Oversee operational and financial performance of all stores in Richards Bay.
• Develop regional strategies to drive sales, profitability, market share.
• Uphold brand standards, procedures, and customer service excellence.
• Coach and develop store managers; provide feedback.
• Monitor KPIs and implement improvement plans.
• Control labor, inventory, and expenses to maximize profitability.
• Oversee inventory management, loss prevention, stock control.
• Conduct store visits and performance audits.
• Collaborate with Marketing, HR, and Supply Chain.
• Recruit and retain top regional store management talent.

Skills

Multi-unit retail management

P&L management

Leadership & coaching

Strategic thinking

Analytics & problem-solving

Travel availability

Tools

Retail management software

POS systems

Reporting tools

Job description

Placements24 is seeking a Regional Retail Operations Manager to oversee stores in Richards Bay, KwaZulu-Natal. You will drive operational excellence, manage P&L performance, and ensure consistent brand standards across locations.

You will lead and develop a high-performing team of store managers, implement regional strategies, monitor KPIs, and collaborate with Marketing, HR, and Supply Chain to achieve growth. Regular travel within the KwaZulu-Natal region is required.