Regional Retail Operations Leader (Multi-Site)

MyCareerCraft; Richards Bay; On-site; ZAR 700,000 - 1,000,000; Full time

Job summary

MyCareerCraft is seeking an Area Operations Manager - Retail to oversee a portfolio of retail outlets in Richards Bay. This hands-on role requires steering financial performance, standards, and people management across multiple sites.

You’ll drive GP% targets, enforce stock controls, and ensure compliance, while leading Site Managers and Supervisors and coordinating recruitment and disciplinary actions. Extensive travel and strong leadership are essential.

Qualifications

• 8+ years general retail experience in leadership roles.
• 5–7 years in multi-site retail operations and regional management.
• Strong financial controls, stock management and people leadership skills.
• Valid driver’s license with willingness to travel extensively; proficiency with MS Office/Google Suite and POS systems.

Responsibilities

• Drive GP% targets and conduct weekly financial reviews across all sites.
• Enforce stock controls to minimize shrinkage and variances.
• Maintain site standards for cleanliness, pricing, merchandising and compliance.
• Oversee cash handling, banking, reconciliations and back-office accuracy.
• Lead, coach and performance-manage Site Managers and Supervisors.
• Handle recruitment, disciplinaries and CCMA matters.
• Ensure HSEQ compliance and system accuracy across platforms.

Skills

General retail experience

Multi-site operations

Branch/Regional management

Financial, stock control, people mgmt

Travel readiness with driver’s license

MS Office/Google Suite/POS systems

Tools

MS Office

Google Suite

POS systems

Job description

MyCareerCraft is seeking an Area Operations Manager - Retail to oversee a portfolio of retail outlets in Richards Bay. This hands-on role requires steering financial performance, standards, and people management across multiple sites.

You’ll drive GP% targets, enforce stock controls, and ensure compliance, while leading Site Managers and Supervisors and coordinating recruitment and disciplinary actions. Extensive travel and strong leadership are essential.