Regional Catering Operations Supervisor

Placements24; Rustenburg; Hybrid; ZAR 360,000 - 480,000; Full time

Job summary

Placements24 is seeking a Regional Catering Operations Supervisor to oversee catering across sites around Rustenburg, North West. The role blends on-site supervision with remote administration, managing a geographically dispersed team to ensure consistent service and adherence to standards.

You will supervise staff, optimize operations, monitor inventory, and coordinate with suppliers while maintaining health and safety compliance and delivering excellent client service.

Qualifications

• Proven experience in catering operations or food service management.
• Previous supervisory or management experience is required.
• Strong knowledge of food safety standards and regulations.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple tasks and work effectively under pressure.

Responsibilities

• Supervise daily catering operations, ensuring efficiency, quality, and adherence to health and safety standards.
• Manage and train catering staff, including scheduling, performance reviews, and ongoing development.
• Monitor inventory levels and coordinate with suppliers to ensure timely delivery of ingredients and supplies.
• Implement and enforce operational procedures and best practices.
• Conduct regular inspections of catering facilities and equipment to ensure they are well-maintained and functional.
• Address and resolve customer complaints or operational issues promptly and effectively.
• Assist in developing and implementing new menu items and service strategies.
• Prepare regular reports on operational performance, costs, and client satisfaction.
• Ensure compliance with all food safety regulations and company policies.
• Collaborate with sales and management teams to ensure client needs are met.

Skills

Catering operations

Supervisory experience

Food safety standards

Leadership

Communication

Tools

MS Office

Job description

About the Role

Our client is seeking a motivated and experienced Regional Catering Operations Supervisor to oversee catering operations across various sites in and around Rustenburg, North West, ZA. This role involves a blend of on-site supervision and remote administrative duties, requiring a candidate who can effectively manage a geographically dispersed team and ensure consistent service delivery. You will be responsible for maintaining operational standards, managing staff, and optimizing catering services to meet client expectations. This is a fantastic opportunity to take on a supervisory role within a growing organization and make a tangible impact on service quality.

Key Responsibilities

• Supervise daily catering operations, ensuring efficiency, quality, and adherence to health and safety standards.
• Manage and train catering staff, including scheduling, performance reviews, and ongoing development.
• Monitor inventory levels and coordinate with suppliers to ensure timely delivery of ingredients and supplies.
• Implement and enforce operational procedures and best practices.
• Conduct regular inspections of catering facilities and equipment to ensure they are well-maintained and functional.
• Address and resolve customer complaints or operational issues promptly and effectively.
• Assist in developing and implementing new menu items and service strategies.
• Prepare regular reports on operational performance, costs, and client satisfaction.
• Ensure compliance with all food safety regulations and company policies.
• Collaborate with sales and management teams to ensure client needs are met.

Requirements

• Proven experience in catering operations or food service management.
• Previous supervisory or management experience is required.
• Strong knowledge of food safety standards and regulations.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple tasks and work effectively under pressure.
• Proficiency in basic computer applications (e.g., MS Office).
• Must be willing to travel to different operational sites as needed.
• Strong problem-solving skills and a proactive approach.
• A passion for delivering excellent customer service.

Benefits

This role offers a competitive salary, opportunities for career advancement, and exposure to various catering environments. You will benefit from a Hybrid work model, allowing for flexibility between remote administrative tasks and on-site supervision in the Rustenburg area. Our client provides ongoing training and development, and a supportive team atmosphere. This role provides a platform to grow your supervisory skills within the catering industry.