Senior Catering Operations Supervisor

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 420,000 - 540,000; Full time

Job summary

Placements24 is seeking a Senior Catering Operations Supervisor for the Richards Bay region. The role blends hands-on on-site supervision with remote management of administration and planning to ensure seamless catering service from prep to delivery.

The ideal candidate has at least five years in catering operations, strong leadership, and a solid understanding of HACCP and food safety. You will coordinate staff, manage inventory, and maintain service excellence across events.

Qualifications

• Minimum 5 years in catering operations or similar role.
• Proven staff supervision and training experience.
• Strong knowledge of food safety and HACCP standards.
• Excellent organizational and time-management skills.
• Ability to work flexible hours, including weekends/holidays.
• Proficiency with basic computer apps (email, word processing).

Responsibilities

• Supervise daily catering operations ensuring timely prep and delivery.
• Train and guide catering staff on service standards and safety.
• Oversee inventory, ordering, stock monitoring, and waste minimization.
• Ensure compliance with health, safety, and sanitation regulations.
• Liaise with clients to confirm event details and dietary needs.
• Assist in menu planning and costing with culinary team.
• Conduct quality checks on food prep, presentation, and service.
• Troubleshoot issues and implement corrective actions.
• Manage equipment maintenance and supplies.
• Support development of operational improvements and efficiencies.

Skills

Staff supervision

Food safety HACCP

Time management

Communication skills

Problem solving

Tools

Inventory management systems

Job description

About the Role

Our client, a premier catering service provider in the Richards Bay region, is seeking an experienced and detail-oriented Senior Catering Operations Supervisor. This role is pivotal in ensuring the smooth and efficient execution of all catering services, from preparation to delivery and service. The ideal candidate will have a strong background in food service operations, excellent leadership qualities, and a commitment to maintaining the highest standards of quality and customer satisfaction. This is a hybrid role, requiring regular on-site supervision of operations and flexible remote management of administrative tasks and planning.

Key Responsibilities

• Supervise and coordinate daily catering operations, ensuring timely preparation and delivery of all food orders.
• Manage and train catering staff, providing guidance on service standards, food handling, and safety procedures.
• Oversee inventory control, including ordering supplies, monitoring stock levels, and minimizing waste.
• Ensure compliance with all health, safety, and sanitation regulations in the kitchen and at event sites.
• Liaise with clients to confirm event details, dietary requirements, and service expectations.
• Assist in menu planning and costing, collaborating with the culinary team.
• Conduct quality checks on food preparation, presentation, and service.
• Troubleshoot operational issues as they arise, implementing effective solutions.
• Manage equipment maintenance and ensure adequate stock of serving ware and supplies.
• Contribute to the development and implementation of operational improvements and efficiencies.

Requirements

Minimum of 5 years of experience in catering operations or a similar role within the food service industry. Proven experience in staff supervision and training. Strong understanding of food safety and hygiene standards (e.g., HACCP). Excellent organizational and time management skills, with the ability to prioritize effectively. Good communication and interpersonal skills, capable of interacting with staff and clients. Ability to work flexible hours, including weekends and holidays, as required by event schedules. Proficiency in basic computer applications, including email and word processing. A proactive approach to problem-solving and a commitment to service excellence. Experience with inventory management systems is a plus. Valid driver's license and reliable transportation.

Benefits

• Our client offers a competitive salary and benefits package, including potential for bonuses based on performance.
• This hybrid role provides a blend of hands-on operational involvement and the flexibility of remote administrative duties.
• You will have the opportunity to work with a respected catering company, contributing to memorable events across the Richards Bay area.
• Ongoing training and opportunities for career advancement within the organization are provided.
• Join a dedicated team committed to culinary excellence.