Receptionist

Pollock and Associates; Sandton; On-site; ZAR 201,000 - 279,000; Full time

Job summary

Pollock and Associates is seeking a proactive receptionist who will manage the front desk and support general office administration in Sandton. You will be the first point of contact for clients and visitors, ensuring a professional and welcoming environment.

The role combines front-desk duties with booking coordination, payment processing, stock administration and monthly reporting. Strong organisational skills and accuracy under pressure are essential to support client experience and

Qualifications

• Grade 12 or NQF Level 4 equivalent.
• Two years’ experience in a receptionist, front-desk or administrative role.
• Experience on an industry booking and point-of-sale system (ESP) is advantageous.
• Proficiency in Microsoft Office.

Responsibilities

• Ensure smooth day-to-day running of the reception area.
• Act as first point of contact for clients and visitors, delivering a professional, welcoming front-of-house experience.
• Coordinate bookings and payments, and handle stock administration.
• Prepare monthly reports and maintain accurate records.

Skills

Front-desk experience

Administrative skills

Microsoft Office

Education

Grade 12 / NQF Level 4

Tools

ESP booking system

Job description

You will be accountable for the smooth day-to-day running of the reception area and for general office administration. The position is the first point of contact for all clients and visitors and carries responsibility for delivering a professional, welcoming and service-oriented front-of-house experience.

The role combines front-desk duties with booking coordination, payment processing, stock administration and monthly reporting. It requires strong organisational ability, accuracy under pressure and a consistently professional, client-focused approach that supports both client experience and efficient operational administration.

Minimum Requirements

• Grade 12 or NQF Level 4 equivalent
• Experience on an industry booking and point-of-sale system (ESP) is advantageous
• Minimum of two years’ experience in a receptionist, front-desk or administrative role
• Proficiency in Microsoft Office
• Demonstrated administrative and record-keeping ability
• Experience on an industry booking and point-of-sale system (ESP) is advantageous