Receptionist

Rodericks Dental; Noordwes; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dental practice in Noordwes is seeking a Dental Receptionist to provide an exceptional patient experience. You will manage schedules, assist with patient inquiries, and support the wider team in delivering high-quality service. The ideal candidate will excel in communication, possess strong IT skills, and demonstrate attention to detail. Competitive salary plus benefits include retail discounts and additional annual leave based on service length.

Benefits

Tiered salary based on experience

Retail discounts and deals

Increased annual leave with service

Extra annual leave for birthday

Comprehensive training programs

Refer a friend scheme

Qualifications

• Ability to easily build rapport with patients and provide high-level customer service.
• Passion for learning about dental treatment options.
• Ability to follow structured processes while working in a team-oriented environment.

Responsibilities

• Provide an exceptional patient journey both in person and over the phone.
• Manage diaries and ensure optimal patient scheduling.
• Liaise with dental laboratories and manage patient payments.

Skills

Customer service

IT skills

Attention to detail

Ability to build rapport

Team player

Job description

Job Type: Permanent Job Sector: Health, Medicine Region: North West Location: Monton Salary Description: Competitive Salary + practice performance bonus scheme Posted: 22/12/2025 Recruiter: Rodericks Dental Job Ref: rodericks/TP/Monton/Receptionist/8587 Job Views: 1

Role Description

Dental Receptionist Monton Dental. M30 9LY Working 34.5 hours weekly

Benefits

• Tiered salary based on experience and skills
• Retail discounts and deals through our easy-to-use app
• Annual leave that increases with length of service
• Extra day of annual leave for your birthday
• Comprehensive training (including online and in person courses)
• Refer a friend scheme

About the Role

As a Receptionist you are at the heart of your practice. You are the first point of contact for every customer. Welcoming them in, understanding how they are feeling, and making sure they have a great experience. You’ll know that first impressions count. You’ll work side by side with every team member and build trust through your efficiency, accuracy, and people skills. You’ll be a great communicator, able to talk clearly and calmly with every patient both in person and over the phone, and you’ll be able to handle any concerns and queries that patients have regarding the treatments on offer in the practice, including pricing and follow ups.

Key responsibilities:

• Providing an exceptional patient journey both in person and over the phone
• Managing the diaries and making sure that the time is filled correctly
• Working with the team to understand the full range of NHS and Private treatment options available within the practice
• Completing relevant forms for NHS and private schemes within a specified timescale
• Taking payments and chasing outstanding patient debt
• Liaising with dental laboratories, supply companies and other organisations

Key skills and experience:

• Ability to easily build rapport, and work to a high level of customer service
• Ability and passion to build your knowledge of treatment options within the dental sector – becoming an expert on what your practice has to offer!
• Passionate about driving the success of the practice by seizing opportunities
• Ability to follow processes and work in a structured and organised way
• Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
• IT skills with the ability to learn SOE software
• Positive nature - Able to show resilience and always work in a composed manner
• Strong attention to detail
• An excellent team player

If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click "Apply" now.